Junior Data Analyst

Job DescriptionWho We AreTitan Cloud is a market-leading provider of Fuel Asset Optimization, helping some of the world’s largest convenience stores, fleets, and suppliers reduce compliance risk, lower asset maintenance costs, and increase revenue and fuel yield. We serve as the enterprise software platform and system of record, connecting our clients' fuel, environment, store operations, and maintenance departments. Our customers save millions annually through reduced lost sales, improved customer experiences, fuel loss mitigation, and reduced environmental reserves and fines.Job RequirementsDegree in Environmental, Business, Science, Mathematics- or the equivalent2+ years of customer facing work experienceCustomer service experience is desirableGood communication skills, written and spokenStrong problem solving and analytical skills with emphasis on developing data assetsQuick learner with attention to detailA collaborative working style, but also able to stand on your own feetAbility to travel internationally as neededJob ResponsibilitiesSupporting the team in information and data queries and technical issuesOperate Titan Cloud software to process and analyze incoming dataIdentify trends and exceptions correctly using analysis toolsPublishing and reporting results across the three reporting platforms.Conducting investigation services as per client agreementsMaintaining administration for all accounts including some account communication with the smaller to medium sized accounts.Deliver on analysis KPIs and agreed servicesRespond to internal helpdesk tickets or escalate where appropriateWork with the key customer account manager to provide technical support.Deliver training when required both virtually and in person.Job BenefitsEligibility to Participate in the Equity for All initiativeWhy Join UsAt Titan Cloud, we are committed to creating a diverse and inclusive workplace where all voices are heard and valued. Even if you don’t meet most of the required qualifications or have transferable skills related to this role, we encourage you to apply—even if you don’t meet all the preferred qualifications. We recognize that a variety of experiences can contribute to success in this position, and we value different perspectives on our team.