Junior IT Support Consulant (on behalf of our client)

Basic InformationOur client, Deloitte, is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its Alexander Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina - which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.Deloitte is an ideal working environment for both young and senior professionals who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team.ResponsibilitiesAboutYourTeamIn our AOM Infrastructure Team, you will be focused on carrying out actively and responsibly the project-related activities that you will be involved. Acting with progressively increasing autonomy within multi-functional teams, you will be responsible for the quality of your work and its alignment with the clients’ priorities, targets and needs.For a full coverage of your role, you ought to be able to: Managing Information Technology services provided to our clientsContribute to the continuous improvement of the services provided, with a strong focus on qualitySupporting clients on day by day operationsManaging incidents, requests, changes, related to all the Information Technology servicesComply with quality and security standards policies and regulations to deliver resultsDeliver services in alignment with Corporate Information Technology strategies and goalsRequirementsExcellent communicator and team spiritHave strong troubleshooting skills in Linux (preferred) and Windows environmentsAdvanced computer skills Microsoft OfficeFamiliarity with Microsoft Active Directory ServicesThorough knowledge of network monitor tools (Zabbix)Triage and Ticketing (Service Now, OTRS)Proactive Infrastructure MonitoringFluency in EnglishAbility to work with minimal supervision while performing dutiesAbility to work in a team–oriented, collaborative environmentMotivated to learn new tools and technologiesFlexibility to work on shiftsFlexibility to develop and maintain technical documentation in EnglishBenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:Modern hybrid workplace, characterized by flexibility and Smart WorkingEmpowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposesConstant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trendsChallenging and innovating environment where personal development and growth are encouraged, always with transparency and trustDiverse culture and active communities that enable you to bring yourself to workTeam Building and Corporate Social Responsibility ActivitiesA buddy to support you with your onboardingPrivate medical health insurance planTicket restaurant cardExclusive Discounts to several retail providers, restaurants and othersMobile phoneFresh fruits and unlimited coffee everyday at our officesGood to haveExperience in Public Cloud Platform Azure and AWS (preferred), GCPExperience in Databases (MySql, Oracle)Experience in Adobe Marketing CampaignExperience in SAP ERPItalian knowledge would be a plus