Junior Operations Associate

GuestReady is a leading short-term rental and hospitality services management company, operating in the UK, France, Portugal, Spain, and the UAE. Since our founding in 2016, we’ve aimed to revolutionise the short-term rental industry through innovative technology and a dedication to exceptional hospitality.We're looking for a dependable and proactive team member to help deliver smooth, high-quality stays for our guests and peace of mind for our property owners. This is a hands-on role where your attention to detail and follow-through will directly shape how people experience our service.What You’ll DoYou'll support the day-to-day flow of operations, organising cleaners, following up on maintenance, and making sure everything is in place for arrivals.You’ll be a go-to point of contact, offering friendly and reliable support to both guests and owners. From answering questions to resolving issues.You’ll work closely with contractors like cleaners and handymen, making sure tasks are completed on time and to a high standard.You’ll also keep clear records of tasks, updates, and communications to help the wider team stay aligned and informed.What We’re Looking ForProactive and dependable, with great attention to detail.Confident communicator: clear, friendly, and professional.Good at juggling tasks and staying organised.Comfortable using apps and basic tech tools.0–2 years’ experience in operations, hospitality, or similar.Team player who can also work independently.Weekend availability (part of a rotating schedule).Why You'll Love Working with Us:🏡 Hybrid work flexibility (3 days/week in Porto).🚀 Join a fast-growing company in the booming travel industry.🌍 Work in a dynamic, multicultural team.📚 Opportunities for learning and career development.🏥 Comprehensive health insurance.🧘 Focus on wellbeing with supportive activities.🐾 Pet-friendly office!💼Take advantage of learning and development credits to sharpen your skills and fuel your professional growth.We’re excited to hear from you and discover how you can contribute to our journey!Don’t worry if you don’t tick every box, if you’re a 70% fit, we still encourage you to apply. Many skills can be learned through experience, and together we can bridge the gaps.Diversity and InclusionAt GuestReady, we celebrate diversity and are proud to be an equal-opportunity employer. Our global team thrives on mutual respect and inclusion, valuing unique talents and perspectives. We warmly welcome applicants from all backgrounds, regardless of race, gender, religion, sexual orientation, disability, age, or culture