Tuesday, October 28, 2025

Job Description

The motto "Where Technology meets Business" makes it clear what the RealCore Group stands for as a consulting company. We are a group of companies with a focus on process and technology consulting in the retail industry. Our employees have particularly specialized SAP and Microsoft technology expertise and are among the top experts in Germany and Poland. To further expand our team, we are looking for new members who support our customers with fun, passion and innovative ideas in diverse subject areas.What we offer?At our company, you’ll find great working conditions and plenty of perks designed to make your work life better. We offer private medical care (Lux Med), a MultiSport or CityFit card, co-financing for glasses, life insurance, access to the MyBenefit platform and a relocation package for those moving to Gdańsk.You’ll be part of a friendly, international team that values openness, flexibility, and work–life balance - with flexible hours and remote work options available.And that’s just the beginning — there’s much more waiting for you here.Responsibilities Handling customer inquiries regarding our BCM Product solutions in the area of payment and bank statement SAP Serrala Payment / ASM Modul user support for our national and international customers Configuring our software to meet customer and partner banks requirements Conducting software tests and implementing adjustments Act as an interface between the various specialist & IT departments, lead workshops at and with our customers in the future Take on responsibilities in sub-project management, with the potential to lead full projects in the future. Analysis of errors and developing work arounds, and permanent solutions Handling of service requests by changing SAP standard customizing Performing of regularly support and maintenance tasks Assistance for how-to questions Maintaining documentation - knowledge base Performing of regularly support and maintenance tasks, keeping tickets up-to-date Ensuring of compliance with internal processes, audit supportRequirementsFirst experience on a similar position is highly welcomed Bachelor’s or Master’s degree Business Informatics, Computer Science or similar Fluent written and spoken English, German will be an asset Proven experience in the IT sector, ideally within consulting Good knowledge of SAP (preferrable FI) Excellent problem solving and decision making skills Strong service thinking skills and service orientation Flexibility and good interpersonal skills, ability to work effectively within teams Ability to work within tight deadlines and attention to details Excellent communication and presentation skills Very good knowledge of Microsoft Office applications

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