Junior Systems Administrator

About UsKITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide.KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.We believe that everyone should feel confident when purchasing our products, no matter your hair type, style, or budget.About The RoleKITSCH is currently looking for a highly organized and growth-oriented Junior Systems Administrator to own and maintain the health of our core business systems and end-user technology environment. In this role, you won’t just manage tickets, you’ll actively handle NetSuite administration, RMM (Remote Monitoring and Management), and user access permissions across multiple platforms, ensuring reliable operations that directly impact our team’s efficiency and productivity.Are you a detail-oriented IT professional with a talent for system administration and a passion for creating a seamless technological experience for all users? This position is for you!What will be your responsibilities?NetSuite AdministrationAssist with the configuration, customization, and maintenance of NetSuiteCreate and update saved searches, reports, and dashboards to support business teamsTroubleshoot user issues and escalate complex cases as neededSupport data imports, audits, and clean-up activitiesHelp maintain roles, permissions, and system documentationRMM & Endpoint ManagementMonitor and manage company devices using the RMM tool (updates, security, alerts)Perform routine patching, software deployment, and remote troubleshootingEnsure workstation compliance with IT and security policiesDesktop SupportProvide Level 1–2 technical support for macOS/Windows devices, peripherals, and applicationsTroubleshoot network, hardware, and software issues for on-site and remote employeesMaintain inventory of devices, accessories, and licensesGoogle Workspace AdministrationManage user accounts, groups, shared drives, and security settings in Google WorkspaceSupport onboarding/offboarding workflows, including email setup, groups, and access provisioningTroubleshoot Gmail, Drive, Meet, Calendar, and admin console issuesUser Access & Permissions ManagementCreate, modify, suspend, and audit user accounts across core systems (NetSuite, Google Workspace, RMM, SaaS tools)Follow security best practices, including least-privilege access and MFA enforcementMaintain documentation of access processes and approval workflowsOnboarding & OffboardingSet up new-hire accounts, equipment, permissions, and workspace toolsConduct IT orientation for new employeesDeprovision accounts and secure data access during offboardingWhat are we looking for in you?Qualifications1–2 years of experience in IT support, systems administration, or a related fieldBasic knowledge of NetSuite, ERP workflows, or willingness to learn quicklyFamiliarity with Google Workspace administration and SaaS managementExperience with RMM tools (e.g., Intune, Jamf, NinjaOne, Kandji, etc.) preferredStrong troubleshooting and communication skillsHigh attention to detail and ability to manage multiple prioritiesHigh level of english (C1)About The OfferType of Contract: Full-TimeModality: RemoteCompetitive Pay: (Depending on your experience)A dynamic teamAn open mind for new ideasGrowth… growth and some more growth!Do you want to be part of our team? We look forward to your application!KITSCH LLC is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristicsPowered by JazzHRZc9ZxUjNes