Kalaja Talent Consulting is hiring a Debt Collection Specialist. Job Duties and Responsibilities: Review past due accounts and contact merchants to recover outstanding amounts. Plan a course of action to recover owed money. Locate and contact debtors utilizing various skip-tracing tools. Negotiate payoff settlements and payment plans. Act as a liaison between accounts receivable investigators, paralegals and attorneys. Handle customer questions and concerns in a timely manner. Build trust with defaulted merchants. Update account status on database regularly. ;Ensure monthly, quarterly and annual collections goals are met. .
May be required to perform other tasks and duties reasonably related to job responsibilities. Experience/Knowledge, Skills & Abilities: 2-4 years’ experience related experience. Experienced in negotiations and persuasive speaking skills. Patience and ability to manage stressful situations. Strong communication, problem solving, analytical and judgment skills required. Solid understanding of billing and collection processesAbility to work independently and to adapt to a fast paced environment and ever changing environment. Proficiency in using MS Office and databases. C1 Proficiency in both verbal and written EnglishWorking hours 2: 30pm - 10: 30pmTo apply send your CV to eva. nexhipi@ktc. al or 069 403 8118
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