Front Office Agent (f/m/d)

Contractor
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Job Details

Employment Type

Contractor

Salary

1,897.00 USD

Valid Through

Sep 12, 2025

Job Description

Department: Rooms Division, Front Office & Guest ServicesLocation: Switzerland - St. MoritzDescriptionUnder a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.

Are you passionate about hospitality?Are service-mindedness, quality awareness, flexibility and a well-groomed appearance among your attributes?We are looking for you to support our motivated front office team starting in the coming winter season 2025/2026!Key ResponsibilitiesCheck-in/out (private individuals and groups)Reception and support for hotel guestsPreparation of invoicesManagement of own cash register with collection of payments, currency exchange, etc.

Receipt and processing of guest inquiriesVarious administrative reception tasksUse of the Opera programSkills, Knowledge and ExpertiseSuccessfully completed specialist training and, ideally, initial professional experienceOPERA knowledgeProfessional competence, creativity and attention to detail, as well as a very high level of quality awarenessStructured and organised way of workingKeen interest in team-oriented workVery good German and English skills; additional language skills are an advantageBenefitsLive and work in the heart of the Engadin AlpsA wide range of creative opportunitiesA pleasant working atmosphere in a young and dynamic teamInternational career prospects and development opportunitiesOutstanding employee benefits in all Kempinski hotels, among othersStaff accommodation in the immediate vicinity of the hotel, including laundry facilities, a fitness and common room, a kitchen and a wide range of dishes in our staff restaurantFree use of the in-house daycare centre for employee children Monthly employee activities such as skiing, snowboarding and cross-country skiing courses, hiking trips, spa evenings and German coursesInternal ‘Feel Good Committee’ to help shape all welfare issues

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