General Manager- In-Market Operations

Job Description/RequirementsABOUT THE COMPANYJUMO is a transaction and predictive technology platform that uses behavioural data to present people and small businesses with great savings and borrowing choices from Banks. We help banks become better at understanding their customers and offering them better choices, managing risk, preventing fraud and automating decision making. JUMO’s proprietary platform lets more people in more places access the benefits of digital financial services. We love mobile money and we are working hard to reach people who have not had these choices before.

Job SummaryAs General Manager // In-Market Operations you will be responsible for the success of JUMO in-market operational activities and key stakeholder relationships. You will manage and grow the business in line with the JUMO Growth and New Markets (GNM) strategy by deploying the JUMO technology stack to connect entrepreneurs and consumers to inclusive financial services. You will be based in Africa and will report to the Chief: Payments Partnerships. Requirements10 - 15 years of experience as a senior leader in Digital Finance, across both Operations and Relationship management. Strong key stakeholder engagement skills across all levels.

An established network in private, public and government sectors across African markets – regulatory knowledge and experience are important. Strong commercial and business acumen, particularly someone that can easily operate across a number of disciplines and has the ability to think about all aspects of the business. Africa cross-border and international experienceResponsibilitiesIn coordination with the Chief: Payments Partnerships and the GNM leadership team, set the country strategy for our African operating markets, aligned to, and integrated with, the overall JUMO mission and JUMO GNM strategy. Support internal teams in driving strategic engagements with existing and potential partners. Counterparties include:

Capital providers such as Tier 1 FSPs, MFIs, Debt, Government and Development funds. MNOs, wallet providers, affiliates, and other consumer network partners. Government, Central Bank, and other regulatory and industry bodies. Leverage your existing networks, identifying key influencers, and initiating engagements to build strong partnerships that are mutually beneficial. Drive overall performance by maximising the value of each JUMO ecosystem and identifying and capitalising on new opportunities, partnerships and industry trends.

Be responsible for aligning the local in-country strategies with the GNM strategy, as well as helping to lead project teams to develop products and/or business models to be deployed. Hold accountability for operational effectiveness of in-country teams and ensure in-market cohesion. Required SkillsLeadership skills, Reporting, Market research, intelligence, Business management, Supervision, Operations planningRequired EducationDiploma, Associate's degree