Director of Sales Marketing

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.

ABOUT THE PROPERTYThe Ray Hotel by Cloud7 Mangaf, KuwaitThe Ray Hotel by Cloud7 in Kuwait is a contemporary lifestyle destination, a coastal retreat that blends refined luxury with modern comfort with a vibrant coastal atmosphere along the Arabian Gulf. Nestled in the scenic Mangaf area, coastal district known for its golden sunsets, bustling seaside cafés, and relaxed waterfront promenades, the hotel offers more than just a place to stay — it’s a front-row seat to Kuwait’s vibrant coastal life.

The hotel offers a tranquil escape with thoughtfully designed accommodations—from cozy family rooms to spacious suites, featuring diverse dining concepts, and leisure facilities, serving both business and leisure travellers. ABOUT THE ROLEThe Director of Sales & Marketing is a champion and a key contributor to the company’s vision: to be the leading mixed-use sustainable and community-centric lifestyle operator that manages and operates a diverse range of asset. At Kerten Hospitality, our strategy is built around the principal that “a higher level of value can be created collectively, with all stakeholders, than if created individually. ”Location:

Mangaf, Kuwait ROLE IMPACTAs the Director of Sales & Marketing at Ray Hotel by Cloud7, you drive the organization’s revenue growth, brand positioning, and market expansion. You will organize creative campaigns and promotional events that can make a difference for hotel’s success according to trends and guest requirements. Through strategic planning, innovative campaigns, and strong leadership, you align sales and marketing efforts to capture new opportunities, strengthen client relationships, and maximize profitability. Your role ensures the company remains competitive, visible, and trusted in its target markets, ultimately contributing to sustained business success. JOB DESCRIPTIONKEY RESPONSIBILITIES:

Collaborate with the General Manager and relevant parties to develop a comprehensive marketing plan. Identify market niches and segments and define tactical plans to achieve set goals and targets. Establish account qualification criteria using market research and telemarketing resources. Identify priority accounts and assign sales responsibilities to ensure optimal coverage. Coordinate with the in-house design team to come up with visuals for the marketing plan that align with customer/organization goals. Organize and oversee advertising/communication campaigns, exhibitions and promotional events. Write copy for diverse marketing distributions (brochures, press releases, website material etc.

)Monitor progress of campaigns using various metrics and submit reports of performance. Collaborate with managers in preparing budgets and monitoring expenses. CONNECTIONCoordinate close, frequent, and open communication with HQ Corporate Sales & Marketing and sister properties. Perform market research on target audiences to determine the best ways to reach customers and develop lasting relationships. Maintain relationships with media vendors, community businesses and publishers to ensure collaboration in promotional activities. Liaise with the different departments to align offers and packages with seasonal and strategic goals.

INNOVATIONConduct market research and analysis to evaluate trends, brand awareness and competition ventures, incorporating relevant innovations into operations. Foster brand loyalty through engaging, memorable, and value-driven customer interactions and strategies. CURATIONBuild a strong booking strategy across FIT leisure, group travel, weddings and celebrations, wellness and Mice. Ensure all customer touchpoints deliver a consistent, high-quality brand experience. Execute various forms of marketing including social media marketing, internet marketing, content marketing, paid advertising and print/radio marketing. Align creative assets and messaging with evolving market trends and consumer preferences. LEADING THE WAYLead, manage, and motivate an effective team of sales professionals.

Establish team sales goals and allocate key accounts to each member. Propose and oversee the setup of a robust sales administration system covering portfolio and database management. EXPERIENCE & SKILLS6+ years of experience in Kuwait’s Hotels Market and leading a sales team to achieve budgeted sales goals. Minimum 1 year in a pre-opening leadership role is an advantage. Advanced English & Arabic is a must. Proficient in MS Office and marketing software (e. g. CRM). Familiarity with social media and web analytics (e. g. Web Trends). Excellent communication skills for coordinating, as well as maintaining key account relationships.

Strong ability to develop and execute strategic marketing and sales plans. Expertise in market research, account qualification, and identifying market segments. JOINING OUR TEAM MEANSCompetitive Compensation: A rewarding package tailored to your experience. Career Growth: Opportunities for advancement within our dynamic organisation. Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.