Key Account Manager

At Accountor Software, we specialize in cutting-edge software solutions for finance, HR, and operations. As pioneers in our field, we empower hundreds of thousands of companies to run their businesses more efficiently and effectively. Our mission is simple: to help businesses work smarter and grow faster —all while promoting sustainability and security through digital efficiency and environmentally responsible practices, to create a lasting impact in the economy of tomorrow.🔎 Explore our product portfolio: Procountor, 24SevenOffice, Mepco Total, Ecom, Isolta, Apix, eTasku and Heeros.What You'll Be Doing As Key Account Manager, you will lead mainly our large customer accounts – taking responsibility for maintaining and developing strategic customer relationships, building strong collaboration stories with our clients, and driving the growth of our company.Your experience in managing complex sales processes, your contract expertise, and your excellent negotiation skills will help you naturally excel in this position and adopt a customer management approach that aligns with our company's goals. Your modern-thinking as well as outgoing, energetic and proactive attitude inspires the sales and customer success teams to achieve outstanding results – especially given the wide range of products we offer to our customers.Your key responsibilities in this senior position include:Managing and developing our customer accounts at a strategic level (in close collaboration with our professional close-knit team), and reporting on their progress.Building and maintaining strong, long-term relationships with the top management of our private sector clients.Developing and implementing account strategies in collaboration with the account team and business units – with data naturally playing a part.Providing high-quality, expert support to clients to ensure their needs are met effectively.Analyzing market trends and customer needs to improve our services – your strong and genuine interest in customer account management will show through your motivation to develop and maintain client relationships.Most of your team is located at our headquarters in Espoo, but we also have locations in Tampere, Turku and Jyväskylä, and we work with a flexible hybrid model. Some traveling every now and then is expected. The position is full-time and permanent.What We Are Looking For Several years of broad experience in responsible customer account management and demanding sales processesFluent written and spoken Finnish and EnglishFamiliarity with different CRM systems is essential for success in this roleAbility to juggle multiple tasks while maintaining an overall grasp of the situationExcellent communication, interpersonal, and negotiation skillsCapacity to work both as part of a team and independently, as the nature of the work requiresStrong ability and desire to create and proactively maintain long-term customer relationships, serving customers in the best possible wayPrevious experience with contractual matters as well as procurement and purchasing processes in the private sectorExperience in project management, analytical thinking, and the ability to make data-driven decisions using modern tools, with necessary documentationYou perform convincingly, understand business and build trust through clear communication and teamwork.Why Should You Choose to Work with Us? ✅ Be part of our exciting growth journey across the Nordics, empowering thousands of entrepreneurs and businesses of all sizes to streamline their most critical operations with our cutting-edge technology. Unlock great career opportunities in a fast-growing environment where your contributions truly matter.🌍 Work with the best. Our team is a diverse group of top-tier professionals from around the world - passionate, collaborative, and always eager to learn. With centrally located offices in Finland, Sweden, and Norway, you’ll be part of a truly international hybrid workplace.💰 Enjoy a comprehensive benefits package. From top-tier health and wellness benefits to professional development opportunities, we invest in your well-being and growth - because when you thrive, so do we.🚀 Join not just a team, but a community of owners. Through our Grow Together employee ownership program, you’ll share in our success, contribute to our collective growth, and be rewarded when we reach our ambitious targets.Next StepsWe encourage you to apply as soon as possible, as we’re eager to start interviews even during the application period. Our recruitment process includes an initial screening, followed by two interviews and an aptitude assessment. If you have any questions about our process, don’t hesitate to contact us at careers@accountorsoftware.com.Please note that due to GDPR we cannot accept or process any applications via email and therefore we kindly ask you to submit your application only via our recruitment portal.Apply between 29 October 2025 and 12 November 2025 23:59 (Europe/Helsinki)