Key Account Manager

Note: This role offers a salary range of Rp10.000.000 – Rp15.000.000 (gross) depending on experience. Please review the full job description and range before applying. Candidates applying with salary expectations above Rp15.000.000 are considered to acknowledge a salary adjustment to Rp15.000.000 (max).To help us with the initial screening process, kindly complete this form:https://forms.gle/7iczViDuS8WrNNHWA About CareNowCareNow Indonesia is making healthcare financing more accessible for millions of Indonesians — and we’re growing fast. We partner with healthcare providers across dental, optical, beauty, and other sectors.About the RoleAs an Account Manager – New Partner Activation, you will be responsible for onboarding healthcare providers signed by our Business Development team. Your job is to activate them within their first 3 months by ensuring smooth onboarding, driving early transactions, and helping them see the value of CareNow.What You’ll DoOnboard newly signed healthcare providers through structured training and supportDrive activation KPIs: shorten time to first transaction and ramp up GTV in the first 3 monthsProvide creative solutions to engage providers (materials, training sessions, activation ideas)Collaborate with BD (upstream) and AM - Partnered HP (downstream) teams for a seamless handoverTrack and report activation performance, sharing insights for improvementManage a pipeline of providers, balancing efficiency with high-touch supportWhat we’re looking for:2–4 years of account management or partner success experience (healthcare, fintech, or pharmaceutical background is a plus).Strong communicator who can build and maintain client relationships. Comfortable analyzing KPIs and thinking in terms of outcomesFluent in Bahasa Indonesia and comfortable in English.Compensation:Competitive base salary + performance-based incentives.High performers can significantly boost their earnings through their portfolio success.If you’re ready to help providers succeed and grow with us, let’s talk!