Key Account Manager
Posted: 16 hours ago
Job Description
- - - - - - - - - - - -Mission : Develop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planningStrategic Account ManagementOwn and grow key accounts across the Philippines, ensuring long-term partnerships and revenue expansionDevelop trusted relationships with a portfolio of major clients to ensure they do not turn to competitionDevelop, implement and steer macro action plan that guides the activities to be undertaken with the customers Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirementsIn collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to new sales that will turn into long-lasting relationshipsSteer the business and negotiate the correct solution is taken and delivered to the customer Analyze pricing strategies and margin performance to optimize profitabilityCollaborate with regional teams and navigate a matrixed MNC environmentChallenge the status quo with innovative solutions and a growth mindsetOperationsIn collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales. Steer the business and ensure the correct solution is delivered to customers in a timely manner Lead end-to-end client engagement: from sales to coordination with procurement, operations, and financeResolve any issues and problems faced by customers and deal with complaints to maintain trustPrepare regular customer analysis to internal and external stakeholders using key account metrics/processSupport your team members with coaching, training, and identifying revenue opportunitiesQualifications4–7 years of B2B sales experience, ideally in FMCG or industrial sectorsProven track record of exceeding sales targets and managing large accountsStrong negotiation, communication, and stakeholder management skillsProficiency in CRM platforms (e.g., Salesforce)Experience in multinational organizations is a plusHigh energy, entrepreneurial mindset, and ability to thrive in a fast-paced environment
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