Key Account Manager (Payments)

Remote, Spain/Netherlands/UK, Full-Time, Individual Contributor, +4 years of experience in paymentsWho We AreAt Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology offers companies access to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide.Shape your future with Yuno!We are Orchestrating the best high-performing team!If you are ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions, contributing to our global expansion.As a Key Account Manager, you will be responsible for managing the company's most important customer accounts while operating with a global scope. You will work with clients from a wide range of industries, each bringing unique challenges that will continuously stretch your knowledge and expertise.In this role, you'll build and maintain strong, strategic relationships with key clients, deeply understand their needs and objectives, and ensure their ongoing satisfaction with our products and services. With the entire payment ecosystem as your stage, you’ll navigate complex environments, identify growth opportunities, and serve as a trusted partner who helps clients achieve impactful results.🟣 Your challenge at Yuno Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets🟣 Skills you needMinimum Qualifications Bachelor's degree in business, marketing, or a related field. Master's degree is a plusFluent English is a must, Spanish is a plus4+ years of proven experience as a Key Account Manager, Client Relationship Manager or Project Management with international customers in the payments industryStrong understanding of payment technologies, financial services, and industry regulationsExcellent communication, negotiation, and presentation skillsStrategic thinking and problem-solving abilitiesAbility to work collaboratively in a dynamic startup environmentResults-driven and goal-oriented🟣 What we offer at Yuno Remote work - You can work from everywhere! Home Office Allowance - We offer a one-time allowance to help you create your ideal home office Stock options Health Plan wherever you are Flexible Days off Language, Professional, and Personal growth coursesWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.