Key Account Manager Sales

Posted on Oct 21, 2025TitleKey Account Manager SalesApply beforeNov 30, 2025CityIslamabadResponsibilitiesKey Account Manager SalesThe position is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them. Acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.Please Note: The above position description contains the main responsibilities and duties of this position. However in an ever evolving organization such as Arwen Tech staff members are expected to show flexibility in their approach to work and be willing to undertake other tasks that are reasonably allocated to them but which are not part of their regular position description. Where any task becomes a regular part of staff member’s responsibilities, the position description should be changed in consultation between the manager, the staff member and the HR Department. Any one of the three may initiate the consultation.Developing trust relationships with a portfolio of major clients to ensure they do not turn to competitionAcquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Maintain and grow current business in the assigned territory meeting or exceeding company objectives that are determined on a yearly basis. Negotiate and close Commercial agreements with customers as per company guidelines Achieve Assigned Sales Quotas on Monthly, Quarterly and Yearly basisTrain and educate each customer and customer’s associates on entire product line, marketing programs and advertising programs. Successful Bid management & submission Active participation in Sales promotion / marketing activities in the region Use relationship selling and assist customers in helping to grow their business with Arwen’s solutions and services. Solves product problems for customers in an expeditious fashion. Work with Accounts Receivable with any credit issues that may exist. Participate and play active role in Opportunity Mapping sessions with Vendors Participate and play active role in GNG meetings and Vendor/Product selection for a particular opportunity Updation of sales CRM recordsRequirementsWeekly reports and quarterly review meetings preparation are routine work, this is to be communicated to higher management and making essential data recording system is part of the job.Knowledge, Skills, Abilities (KSA’s) required to successfully perform the job:Knowledge: Must have a deep industry knowledge, must be motivated, highly structured and organized, Skills: Familiar with Arwen’s portfolio of solutions and products. Well verse on MS Office. Strong account management and relationship building skills. Abilities: Reliable, responsible, dependable, and driven to exceed sales plan. Demonstrate reasonable and sound judgment. Ability to manage and deal with Decision influencers and makers at customer organizations. Ability to present and win business cases within Arwen’s senior and top management executives. Education, Experience, Licensure, Certification Required For The PositionExperience: The minimum educational requirement to be a Key Account Manager is a Bachelor’s degree preferably in Business, Engineering, or any related field, but candidates with an MBA or any advanced degree are preferred. A minimum of at least 05 years of experience in a related field (System Integrator) is required. Candidates with freight or more years of Sales in IT (SI) will have an edge. Previous experience in Account Management or Territory Sales and display an attitude that is key to success. Experience of managing major national accounts at head office level. Highly self-motivated. Competencies Required To Successfully Perform The JobTechnical CompetenciesBehavioral/General CompetenciesProven experience in saleTeam playerSales Related CertificationsTask Oriented (Focused on Weekly, Monthly and Annual Targets)Good computer skills (MS Office)PresentableKnowledge of Enterprise managementInitiativeAchievement OrientedBenefitsExcellent SalaryFuel AllowanceMedical InsuranceAnnual LeavesProvident FundEOBIAnnual Bonus