Expertise And FunctionsDeploy, configure, and support customer laptop and desktop computer systems, software applications, IT support equipment, VoIP and telephony (mobile phone) productsProvide on-site and remote troubleshooting support for customer equipment and fix issues as required, especially during Test/event periodsProvide technical support for enterprise networking and infrastructure projectsMaintain and provide 100% uptime network support, including cabling (Fiber and Copper) support as requiredProvide COMSEC support to deployed COMSEC equipment and function as the local COMSEC Hand-Receipt Holder, re-key equipment and general COMSEC supportDocument all workPerform as the Trusted Agent for the siteOther duties as assignedRequirementsQualificationsEducation/Training:
Associates Degree in relevant discipline preferredCurrent DoD 8570. 01 IAT Level II Certification (CompTIA Security+ CE Certification or higher) requiredExperience: 2+ years of direct experience in providing IT solutions requiredExperience working in a customer-facing support role preferredSecurity: Must be a US citizen Active DoD issued Secret Security Clearance requiredBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & DevelopmentWellness ResourcesSalary: $90,000 - $100,000Salary rates for this position are competitive and commensurate with experience and industry standards.
We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.
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