Are you passionate about delivering exceptional service to high-value clients? Kina Bank is seeking a confident and client-focused Client Relationship Assistant to join our Kina Private team. This role is ideal for someone who thrives in a dynamic, relationship-driven environment and is committed to excellence in client service, banking operations, and tailored financial solutions. This role is ideal for someone who thrives in structured environments, has a flair for analysis of legislative and regulatory frameworks, exhibits proficient writing ability enjoys document control, confidence to deliver training programs and wants to contribute to a strong compliance culture across the organization.
KEY RESPONSIBILITIESAs a Client Relationship Assistant, you will: Support the Kina Private Relationship Team in onboarding affluent clients and conducting KYC checks. Manage client portfolios and assist in increasing deposit Funds Under Management (FUM). Act as the key point of contact for Kina Private Clients, ensuring all banking needs are met within service level agreements. Assist in cross-selling Kina Bank products and services across Retail Wealth, Treasury, Shares, and Lending. Maintain strong internal and external relationships to support client needs and business growth. Ensure compliance with regulatory requirements and internal governance policies.
Provide operational support including account setup, transaction execution, and client advisory on financial products. ESSENTIAL COMPETENCIES AND EXPERIENCEMinimum Year 12 Certificate; Diploma in Business, Banking, Accounting or Finance preferred. Minimum 5 years’ experience in retail banking, including KYC onboarding and core banking systems. Strong communication and interpersonal skills. Proficiency in ICBA, Way4, E-Service, and Microsoft Office. High level of confidence, professionalism, and presentation. Understanding of banking regulations and Kina Bank policies. Ability to work independently and collaboratively across teams. INTERESTED APPLICANTSEmail your expression of interest in a single PDF file to Recruitment@kinabank. com.
pgState your subject as “Application – Client Relationship Assistant”Attach your updated CV & contact details of two reliable RefereesApplication Deadline: 5: 00PM on Thursday, 28th August 2025
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