Chief Technology Officer (CTO)

We're thrilled that you're considering a career at Kindly! Here's everything you need to know about this job. 🥳Do you want to lead the next wave of AI-driven customer experiences in Europe? Are you passionate about scaling SaaS platforms and building world-class engineering teams? We’re looking for a Chief Technology Officer (CTO) to join Kindly at a pivotal moment in our growth. As we scale, we need a CTO who can own our long-term technical strategy, elevate our AI and automation capabilities, and lead our outstanding engineering organization.

This is a unique opportunity to shape the future of conversational AI across Europe. About Kindly 🟢Kindly is a tech scale-up company of 70+ employees, working out of Oslo, Stockholm, Copenhagen, and Amsterdam! We create AI-agents for businesses, particularly in the B2C sector. We have over 150 incredible clients that include Booking. com, Voi, Tele 2, Boozt Fashion, Kahoot!, TV4, and Norwegian Airlines – just to name a few. Our tech reaches over one million users every month, and we handle thousands of messages every hour.

We believe that one of the key factors for success in a job is enjoying your workplace. At Kindly, we all work towards common goals, and everyone wants the best for each other. We want you to have fun at work! That's why it's important for us that when we hire new people, they share this philosophy. About The Role👋As the CTO at Kindly, you will be part of the Management Team and responsible for all aspects of Kindly’s technology and product architecture.

You’ll lead our engineering, DevOps, and AI/ML teams consisting of 20+ people in Oslo, while working closely with Product, Sales, and Customer Success to ensure we deliver robust, scalable, and innovative solutions. This is both a strategic and operational role. You'll drive the technical vision but also explore architecture decisions, security, platform scalability, and team structure.

What you’ll be doing 📋As a CTO, Your Job Will Be ToDefine and execute the long-term technology roadmap aligned with business goalsLead and scale a distributed team of software engineers, AI specialists, and technical leadersEnsure our platform is scalable, secure, and reliable for enterprise customers across Europe while laying the foundation for global growthDrive our AI strategy, integrating LLMs and automation into customer-facing use casesCollaborate with Product to accelerate feature delivery and innovationOwn the technical hiring strategy, processes, and team cultureRepresent Kindly’s tech strategy to key customers, partners, investors, and the boardStay close to architecture and implementation to ensure technical excellenceChampion agile practices, continuous delivery, and a strong DevOps mindsetEvolve Kindly into a fully agentic platform, using technologies like MCP, ML, and LLMsWho you are 🏌️You have led engineering or product teams in a scaling B2B SaaS companyStrong technical background—ideally hands-on at some point—with experience in building cloud-native, API-first platformsExperience working with AI/ML or LLM-driven products is a big plusYou’ve scaled systems, teams, and infrastructure to meet enterprise-grade reliability and securityCollaborative and pragmatic—you balance product velocity with long-term architectureYou lead with empathy and clarity, and are comfortable coaching teams through growth and changeYou’re comfortable in an international environment and fluent in EnglishBonus:

You have experience with and enjoy public speakingThe Kindly perks 🛍️Kindly offer a pleasant, inclusive, and creative workplace.

We give our team both responsibility and trust, along with the opportunity to shape their own working dayLarge degree of professional freedomRecognition of hard work and direct influence on our productsModern office, situated near Oslo Central StationOption to buy stocks at a discountModern gym with everything you need to get a sweat inSubsidized employee restaurant with delicious foodCompetitive salary and conditionsAll the necessary hardware to thrive in the role2-day bi-monthly Hackathon during work hoursPersonal development hours during work hours (10 hours /month)That's it for now.

There is more to tell, but let's do that if you find this interesting 🤞