Tutoring Manager

Posting DetailsPosition InformationSummaryPosition Title Tutoring Manager Job SummaryKishwaukee College is adding to its team of creative, strategic, and collaborative minded individuals who demonstrate high levels of service and commitment to student success. By joining the Kishwaukee College team you can make a difference. We offer outstanding career opportunities and a competitive total benefit package for this position, including a comprehensive health and dental insurance program, generous paid vacation, sick, and personal leave, tuition waivers, State Universities Retirement Systems (SURS) pension in place of social security, and an optional deferred compensation plan.

Job SummaryThe Tutoring Manager provides direction and leadership to Tutoring Services and ensures the strategic implementation of quality services that align with college goals to support student success. This position manages student and faculty support operations, program evaluation and learning assessment, and communication of progress toward the strategic initiatives assigned to the unit. Supervisorial ResponsibilitiesSupervises full-time professional staff, part-time professional staff, student workers, and coordinates the work of faculty given release time. Required Knowledge, Skills, And Abilities A strong commitment to community college education and willingness to promote student and faculty success.

Demonstrated ability to resolve conflicts and solve problems; identify opportunities to improve programs; evaluate programs and strategies; analyze and apply laws, rules, and regulations involving programs, staff, and students; and represent the College at community, state, and national levels as requested. Excellent verbal and written communication skills required; proficiency in written and spoken English. Computer skills, especially in the areas of Microsoft Office, tutorial creation software, learning management system, online conferencing, video production and editing, social media, website maintenance, and file management. Successful experience meeting deadlines, as well as establishing structures, systems, and processes to reach goals and objectives.

Experience working with minorities, individuals with accommodations, and adults in a higher education setting preferred. Required Qualifications Bachelors degree Two-years supervisory experience Experience in higher education Strong organizational, communication, interpersonal, and assessment skillsPreferred Qualifications Masters degree in education or related field Teaching/training experience Experience in providing learning assistance and using common educational softwarePhysical Demands Work is normally performed in a general office environment. Work performed requires sensitivity and responsiveness to changing goals, priorities, and needs.

This position requires light physical activity and movement; employee must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or during virtual meetings. Must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment. Reasonable accommodations will be made for individuals on a case-by-case basis.

EOE StatementKishwaukee College is an Equal Employment Opportunity Employer and any reasonable and timely accommodations in compliance with the Americans with Disabilities Act will be made upon documented request by the employee. Position Status Full Time Hours per Week 40+ Weeks per Year 52 Budgeted Hours per Year 2080 Temporary Position - Begin Date Temporary Positions - End Date Type of Position Professional Staff - Non-Grant Funded Hiring Salary Range Requested $56,000.

00 Support Staff Pay Band (if applicable) Support Staff Pay Range (if applicablePosting Detail InformationPosting Number S347P Number of Vacancies 1 Job Open Date 07/28/2025 Job Close Date Open Until Filled No Special Instructions Summary Advertising Summary Internal Posting for Position, College Website Posting Link https: //kish. peopleadmin. com/postings/4066Illustrative Examples Of Essential FunctionsJob Duty Name Description of Job Duty Supervises budgetary management and planning and the hiring and review of all Tutoring Services staff. Oversees and executes customer service functions and department operations.

Establishes ongoing staff professional development and training according to CRLA and ACTLA certifications for quality tutoring service. Maintains certifications of tutoring program. Supervises the collection, analysis, and dissemination of departmental data such as student learning outcomes assessment and service utilization by topic, time, and population demographics, and collaborates with Institutional Research to determine success rates for students in specific courses or programs. Manages, troubleshoots, and trains others on tutor tracking software for communication among tutors and with campus stakeholders such as Advising, Faculty, Athletics, and leadership.

Determines and selects appropriate services, staying abreast of best practices and trends, to meet changing stakeholder needs in alignment with college strategic goals in such areas as tutoring delivery formats, including in-person, online, embedded support, and third-party vendors. Conducts program review, annual program review updates, and annual reports for tutoring services, in collaboration with campus stakeholders. Maintains and creates appropriate web, portal, handouts, guides, videos, and other student help materials, and works with campus partners to maintain and promote department activities, tutoring opportunities, workshops, group study sessions, and college academic success activities.

Assists with leadership of tutoring advisory committee and participates on appropriate campus committees. Collaborates on appropriate academic support initiatives. Performs other related duties and responsibilities as assigned. Essential Duty? Yes Percentage Of Time 100Supplemental QuestionsRequired fields are indicated with an asterisk (*). * How did you hear about this employment opportunity? (Open Ended Question)Applicant DocumentsRequired DocumentsResumeCover LetterOptional DocumentsTranscriptsLetter of Recommendation