Business Operational Excellence Partner

Enjoy 4 wellbeing days a year to recharge when you needPlay a key part in enhancing Customer and banker experiencesFlexible location Auckland, Wellington, Christchurch with hybrid working optionsK? t?tou t?nei. Hei kawe i ng? mahi kia tutuki | This is us. Where making an impact matters. In this role, you will play a key part in driving continuous improvement across Customer Business, enhancing both customer and banker experiences. You will identify opportunities to streamline processes, collaborate with stakeholders, and help deliver meaningful change.

This is a varied and impactful role with a small, dedicated team that supports the Chief Customer Office - Business and the Customer Business Leadership Team. You will gain exposure across many facets of Kiwibank and Customer Business, contributing to strategic initiatives and operational excellence. Ko t?tou t?nei. Kia h?pai i ? p?kenga | This is us. Where your expertise mattersAt Kiwibank, we’ll help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have the following:

Strong analytical skills with the ability to turn complex data into actionable insights Proven relationship management experience with the confidence to engage at all levels A track record of improving and enhancing performance and delivery in a complex commercial environment, preferably in financial services or a related fieldExcellent communication skills with the ability to influence and drive positive outcomesApplications close on Friday 25th July. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time. For more detailed information on the role, please see the attached Position Description:

Business Operational Excellence Partner Ko t?tou t?nei - Hei h?pai ake i a koe | This is us. Where you matter. Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.