Knowledge Management Coordinator

Join Our Team as a Knowledge Management Coordinator – Risk Management WorkstreamLocation: Kingston, JamaicaCompany: Jamaica Extended Support Services (JESS) – A KPMG Jamaica Delivery CenterAre you a detail-oriented professional with a passion for project management, process improvement, and knowledge management? Do you thrive in dynamic environments where innovation and collaboration drive success? If so, we invite you to apply for the Knowledge Management Coordinator role within our Risk Management – Independence (RM–I), Policy, Quality, and Training (PQT) team. About the RoleAs a Knowledge Management Coordinator, you’ll play a pivotal role in maintaining and enhancing policy, procedure, and guidance (PPG) documentation, managing projects, and supporting leadership reporting. You’ll work closely with the JESS RM–I Risk Manager and PQT team members to ensure high-quality service delivery and continuous improvement.Key ResponsibilitiesLead and manage multiple projects and initiatives with minimal supervisionDrive innovation through automation, AI, and procedural enhancementsDevelop and maintain dashboard reports for leadership insightsMonitor service level agreements and escalate risks proactivelyCollaborate with stakeholders to ensure timely execution of tasksApply best practices in knowledge management and process optimizationMust-Have QualificationsBachelor’s degree from an accredited institutionMinimum 2 years of relevant experience in risk management or auditor independenceProven ability to manage projects and make impactful decisionsStrong communication, analytical, and problem-solving skillsProficiency in Microsoft Office Suite and Power AutomateExceptional organizational and time management abilitiesAbility to build credibility and relationships across teamsCore CompetenciesBusiness Skills:CommunicationCustomer ServiceCollaboration & TeamworkStakeholder ManagementTechnical Skills:Drive QualityProblem-SolvingRisk ManagementInformation Systems Administration SPECIAL CONDITIONSKJESS uses a hybrid work model, allowing staff to work from home in Jamaica or in the office. Employees must be in the office at least five days per month, with more days possible if required by business needs.Expected to work in a fast-paced team environment.Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to access data or perform activities.May be required to work extended hours periodically or on public holidays.We thank all interested applicants; however, only shortlisted candidates will be contacted.Why Join Us?At JESS, you’ll be part of a forward-thinking team that values innovation, quality, and professional growth. You’ll contribute to meaningful projects that support KPMG LLP’s strategic goals while developing your own expertise in a supportive and dynamic environment.Ready to make an impact?Apply now and become a key player in shaping the future of risk management and knowledge excellence.Learn more about us here: K-JESS Homepage©2025 KPMG Jamaica Extended Support Services Limited, a company incorporated in Jamaica and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.