KYC Analyst-Spanish Fluency

Job DescriptionKYC Analyst-Spanish Speaking____________________________________________________________Location: Dublin, IrelandType: Full-time-RemoteVertical: Financial Markets_______________________________________________________________________SummaryWe are looking for Outreach Analysts fluent inSpanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.ResponsibilitiesInitiate and manage outreach to clients for document collectionCoordinate with relationship managers and compliance teamsTrack and follow up on outstanding documentationMaintain communication logs and outreach trackersProvide updates to periodic review teamsSupport audit-readiness and documentation completenessContribute to continuous improvement of the outreach process and client experienceEscalate delays or issues in obtaining documentation to appropriate stakeholders.Eligibility Requirements2–4 years of experience in KYC support or outreach roles or Client servicing rolesStrong verbal and written communication and organizational skillsFluency in Spanish & EnglishPrior experience in financial services or compliance preferredAbility to work under tight deadlines across multiple reviews and able to work independentlyAbout EClerxeClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Eqypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.