KYC Remediation Support Officer

Job DescriptionApplication Deadline: November 14, 2025We are recruiting on a Contract Basis for 6 months What is the opportunity?In this role you will support the KYC (Know Your Customer) Remediation Lead by ensuring all operational activities are executed according to Anti-Money Laundering (AML)/KYC Minimum Standards for the maintenance of KYC documentation for existing risk rated clients.What will you do? Review and remediate files for applicable clients and businesses based on RBC Global AML Program Client Risk Scoring Methodology and the KYC Minimum StandardsEnsure that all client files flagged for remediation are maintained with updated information and accurately assigned appropriate statusesMaintain proper record keeping of the remediation tracking tools and other auditable records, for the provision of real time data to managementSupport reporting to the Remediation Lead and other partners including but not limited to performance management and oversight reportingEnsure the review, update, development and implementation of applicable remediation documentation as requiredResponsible for scanning of physical client files/documents to a central repositoryDevelopment and execution of client outreach material(s)Participate with client outreach via emails, letters and active callingUpdates to core systems based on client KYC information receivedPost validation and confirmation of all KYC documents receive to ensure that are in accordance with approved requirementsWhat do you need to succeed?Must-haveAssociate Degree or equivalent relevant qualificationsAt least 2 years’ working experience in Banking Operations or Compliance OperationsWorking knowledge of Microsoft Office with intermediate skills in Microsoft ExcelEffective communication and interpersonal skillsMust be detail oriented with the ability to grasp information quicklyA strong Team Player and an advocate of collaborating with key partnersResults oriented with effective organizational skills, ability to multi-task and meet deadlinesCreative problem solving and strong research skillsNice to haveKnowledge of KYC requirements preferredWorking Experience in a Client Facing environment will be an assetWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to take on progressively greater scopes of workJob SkillsAdditional Job DetailsAddress:East Hill Street:NassauCity:NassauCountry:BahamasWork hours/week:35Employment Type:Full timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:Contract (Fixed Term)Pay Type:SalariedPosted Date:2025-11-10Application Deadline:2025-11-15Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com