L2 support Network Engineer

Key Responsibilities: Manage our global network and key network components/platforms, such as Cloud Networks (AWS or Azure), switches, routers, VPNs, and firewalls, from a variety of vendors (e.g., Cisco).Implement timely and practical solutions to restore functionality.Monitor the performance and capacity of key network locations and equipment daily.Manage and respond to network incidents, escalating problems to appropriate team members or vendors as required.Assist in audit & compliance activities by providing required evidence and input.Maintain network documentation, including configurations, cabling layouts, diagrams, and operational procedures and protocols.Participate in planning and implementing changes to the network, including the installation of new equipment, software updates, and configuration changes.Work collaboratively with other teams, departments, or vendors to ensure the network supports the organization's needs.Demonstrate flexibility in your approach, remain level-headed under pressure, and communicate effectively at different levels and across regions.Adhere to strict deadlines and manage projects, including the installation and decommissioning of hardware. Requirements:Experience with Cisco WLC, SDWAN, ISE is highly desiredExperience with InfoBlox DDI is desiredExperience with CloudFlare Proxy/CloudFlare DNS.Understanding of Zero Trust IT security model and Web Content Filtering solutions such as Zscaler or Palo Alto Networks.Nice: Cloud certifications such as AWS CLF-C02 and ANS-C01, Azure AZ-700 or equivalentNice: Zscaler certifications in Zscaler for Users SSE, Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA) and/or Zero Trust Certified Associate (ZTCA)Familiarity with observability and monitoring tools such as SolarWinds, Thousand Eyes, Grafana & PrometheusExperience with CloudWatch and/or Azure Monitor