Lab IT Support Engineer

Contract: IT Lab Support EngineerStart Date: ASAP Duration: 6 months Location: Lyngby, 5 days a week onsite Rate: Negotiable Reference: 20003 Role Summary: Objective: This role will ensure friction-free executive experiences, unblock engineering workflows, and maintain compliance in sensitive lab environments Day-to-Day Activities: Systems & server support Perform regular system health checks, backups, and performance tuningPull back files and footage from 'cold-storage' as neededImplement automated cleanup routines and asset archiving processesEnsure systems are scalable for future XR/interactive module workloadsUser account/device management/IT onboarding contact Serve as the primary user account holder on shared devices across the internal programRegularly audit device access and update policies to align with enterprise and program security standardsManage user provisioning, permissions, and access controlSupport device imaging, updates, and lifecycle managementProvide IT support specific to design workflow (i.e., troubleshooting Adobe SSO known-issue, large file transfers)Cleanroom (Quantum fabrication) IT & tool support Serve as the primary IT contact for cleanroom tools (lithography, deposition, etch, metrology) and their control PCsSegment and secure the fab network (VLANs/ACLs), manage firewalls, and provide audited vendor remote accessHarden, image, and lifecycle‑manage instrument PCs; coordinate OS patches/AV with tool vendorsOnboard monitoring and alerting for tool and facility telemetrySpecify, procure, and maintain cleanroom‑rated, low‑particulate, ESD‑safe hardware (fanless PCs, sealed keyboards/monitors) and glove‑friendly input devicesPlan and execute controlled software/firmware changes on tools with documented testing, rollback plans, and compatibility matricesAdminister access control for tool logins and cleanroom doors/badging; maintain SOPs, and audit logsBackup/DR for tool PCs, recipes, and process data; regularly test restores and keep offline copies; support KVM‑over‑IP for remote diagnostics and after‑hours troubleshootingLiaise with tool vendors to triage issues and schedule service windows; track RMAs, spares, and end‑of‑life/compatibility risks Networking People (UK) is acting as an Employment Business in relation to this vacancy.