Lead/Application Manager, Commercial systems

Field of work: ITPosting Date: 22 Nov 2025Application deadline: 7 Dec 2025Location: Gdansk 80-309, Poland, PolandContract type: PermanentJob ID: 3655Role DescriptionLead/Application Manager, Commercial systemsOur landscape includes platforms such as Salesforce, Sitecore, Veeva and adjacent integrations. The team sits in the Global IT area responsible for data, analytics and AI, offering ample opportunities for interesting work and collaborations.Join us in creating a future legacy in medical dermatologyAt LEO Pharma, we are global leaders in medical dermatology. We have 115 years’ experience in bringing innovation to healthcare. And we are eager to do much more. Each year, close to 100 million people have a better day because of our medicines.Your roleYou will own and evolve key commercial platforms that power how we engage with customers and patients and help coordinate and lead a small, high-impact developers team, shaping roadmaps, guiding delivery, and ensuring smooth, secure operations across our marketing technology and digital experience stack. Shape integration patterns and data flows across CRM, marketing automation, analytics, and DXP (APIs, iPaaS/ETL, identity, consent, and privacy).Key Responsibilities Maintain lifecycle roadmaps for Commercial applications, ensuring availability, compliance with security and regulatory standards, and effective risk management. Identify opportunities for application optimization, redesign, or process improvement to meet compliance standards and enhance efficiency and with business stakeholders, IT partners, and platform architects to define strategic visions, roadmaps, and business processes for marketing applications. Balance competing constraints such as scope, quality, schedule, budget, resources, and risks to meet stakeholder needs effectively. Orchestrate vendors and managed service providers; manage SLAs, budgets, and performance to drive value. Drive continuous improvement, optimize architectures and processes, reduce tech debt, and elevate security, performance, and user experience. Oversee releases, environments, and change management; champion observability, incident response, and service continuity. Foster a strong technical culture focused on excellence, security, and seamless user experiences across business systemsYour QualificationsTo succeed in this role, we imagine that you have the following qualifications: Bachelor’s degree or higher in computer science, engineering or equivalent, with certifications in relevant areas (e.g., ITIL, GAMP). Strong application management, platform ownership, or technical leadership-ideally in CRM/MarTech/DXP environments and at least one major CRM or marketing automation platform; Salesforce (e.g., Marketing Cloud, Health Cloud) is highly valued. Exposure to digital experience platforms (e.g., Sitecore) and modern web architectures Experiance leading small projects/teams in Agile environments (Scrum/Kanban), managing backlogs, and aligning cross-functional stakeholders. Ability to review and produce clear documentation (requirements, release notes, runbooks, validation/release artifacts). Strong communication, stakeholder management, and conflict-resolution skills; outcome-focused and proactive. Experience with Salesforce Marketing Cloud and Health Cloud will be a strong plus. Fluent in written and spoken English, curious and eager to learn new tools and technologies.Your applicationYou do not need to upload a cover letter, but feel free to add a few sentences in your resume or CV on why this position has your interest. Please refrain from adding a photo to your CV.Beyond the skinBecome part of LEO Pharma, a global leader in medical dermatology, as we go beyond the skin to make a lasting impact. We are are the legacy-builders of the future – enabling people to have a better today and tomorrow. With the world as our lab, we are transforming innovative ideas into more effective and easier-to-use medicines. Through collaboration and partnerships, we can do much more.At LEO Pharma, we believe in the power of individuals to drive change. Our flat organizational structure empowers you to make a visible impact and offers versatile roles for professional growth. We value diversity and welcome applications from all qualified candidates, recognizing that our different perspectives, backgrounds, and attitudes enable us to make the best decisions. Join our passionate team at LEO Pharma and be yourself as we work together to make a fundamental difference.For certain positions, LEO Pharma might complete a background check conducted by a third party.Join us and make an impact in, on and far beyond the skin. Apply now!