Lead Operations & Settlement- ERCAS

Team Leadership and Management:Lead, mentor, and manage a team of settlement professionals, providing guidance, training, and support to ensure a high level of performance and productivity.Foster a collaborative and inclusive team culture that promotes effective communication and teamwork.OperationsOversee day-to-day operational processes to ensure efficiency, accuracy, and compliance.Collaborate with internal teams to resolve customer issues, streamline communication, and improve workflow.Monitor performance metrics, identify process gaps, and implement solutions to enhance productivity.Ensure adherence to company policies, regulatory standards, and service-level commitments.Support budgeting, reporting, and vendor coordination to maintain operational excellence.Settlement Operations:Oversee the review of settlement reports, upload of settlement reports, generation of settlement entries associated with our payment gateway and platforms.Ensure the accurate and timely processing of settlementsMonitor and manage failed settlements, taking appropriate action to resolve discrepanciesRegulatory Compliance:Stay up-to-date with regulatory requirements and industry best practices related to settlement operations.Ensure the organization's settlement processes comply with all relevant regulations and requirements.Process Improvement:Continuously review and enhance settlement processes to optimize efficiency and minimize operational risks.Implement robust controls and checks to reduce settlement errors and mitigate settlement-related risks.Vendor and Counterparty Relationship Management:Collaborate with external vendors, depositories, and counterparty institutions to ensure smooth and efficient settlement processes.Develop and maintain strong relationships with key stakeholders in the settlement ecosystem.Risk Management:Identify and assess settlement-related risks and implement strategies to mitigate them.Develop and maintain a robust disaster recovery and business continuity plan for settlement operations.RequirementsA minimum of a Bachelor's Degree.4-5 years experience in a Operations, settlement and reconciliation role, showcasing a deep understanding of financial operations in the fintech industry.Proficiency in Microsoft Excel and other relevant software tools.Comprehensive knowledge of payment industry transaction dynamics.Proficiency in handling extensive datasets with a keen eye for accuracy.Exceptional attention to detail.A thorough understanding of reconciliation processes and best practices.