Lead Site Attendant

“Every person deserves compassion, dignity, and the safety of a place to call home.”Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.Job DescriptionThe Lead Site-Staff will oversee and support site-staff team members and operational needs to ensure client living needs are meet and maintain facility upkeeping daily.The starting pay rate for this position is $22.00 per hour. This position is also eligible for $1.00 swing shift differential and $2.00 graveyard shift differential.The schedule for this position is Tuesday - Saturday, 3:00pm to 11:30pm.ResponsibilitiesLead Duties:Lead daily operations for the facility. Schedule Site Support team, ensure schedules are optimized for productivity. Monitor all facility needs (i.e. rooms are cleaned, trash cans are empty daily, staff offices are cleaned, hallways are mopped and free of debris, etc.), ensure facilities are clean and always organized. Supervise and train Site Support personnel. Work with Site Ambassador and Site Manager to ensure all projects, repairs and ordering are addressed and completed in a timely manner. Responsible for inventory and informing Site Ambassador on ordering supplied as needed. Submit daily and weekly inventory logs to the Site Manager and/or Site Ambassador as facility requirements and standards. Input all necessary information by utilizing Microsoft Edge programs and update all current documents. Maintain accurate records in electronic and paper files. Prepare for all incoming new employees by coordinating with the site manager and applicable supervisors. Lead initial site tours as needed with all new employees. Keep up with the new employee’s 90 Day process by checking in with employees and all applicable managers. Report any inappropriate staff behaviors to HR immediately Client Care:Assist Client Care Associate when necessary to prepare and serve meals to clients while following food safety practices. Assist with new arrivals by preparing client bed area and providing client with site rules/policies when necessary Check in with clients on-site and perform walk-throughs of room areas to ensure client safety and welfare when needed Conduct periodic checks of client belongings to ensure that prohibited items are not brought on-site. Note: Once a client has been checked in by staff, do not search client belongings unless instructed to by management. Transportation:Coordinate with drivers during down time to assist with site-staff duties. Transport or delegate site-staff to transport clients when no drivers are available. Expectations Prioritize individual and client health and safety. Set and maintain healthy boundaries with clients and staff. Be able to meet targets and work under pressure. Communicate any concerns and feedback to the Site Manager with tact and professionalism. Demonstrate the ability to maintain confidentiality of client information and work-related information/materials. Uphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance. Preferred Experience/ Minimum QualificationsRequired:High School Diploma or equivalent. 2 years relevant experience. Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets. Valid CA Driver’s License and eligibility for company vehicle insurance. Preferred Experience:Bilingual in English and Spanish. Basic knowledge in Microsoft Edge (Emails, Word, Excell, Calendar). BenefitsMedical Insurance funded by Illumination Foundation (Kaiser and Blue Shield), depending on the planDental and Vision InsuranceLife, AD&D and LTD Insurance funded 100% by Illumination FoundationEmployee Assistance ProgramProfessional Development Reimbursement401K with Company Matching10 days vacation PTO/year6 days sick PTO/year10 days holiday PTO/yearPotential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loansPowered by JazzHR1kp2HPACI2