Learning and Development Manager

Role SummaryThe role holder will lead the design and delivery of the firm’s learning strategy across all jurisdictions. This role is central to developing a high-performing, future-ready workforce by embedding a culture of continuous learning and professional growth. This is a high-impact role requiring strategic thinking, hands-on execution, and the ability to partner across all levels of the business.Key ResponsibilitiesDevelop and lead the Group’s learning and development strategy, ensuring it aligns with the firm’s strategic objectives and supports employee engagement, capability, and retention.Own and continuously improve the Group-wide performance management framework, embedding a culture of feedback, accountability, and high performance. Partner with the HR Manager to ensure operational delivery of the framework is seamless.Design and deliver programmes to support technical, regulatory, and soft skills development across all levels and business functions.Lead the development and implementation of mentoring, leadership and management programmes to build effective people leaders and support succession planning.Create structured career development frameworks, progression pathways, and role-based learning journeys to support long-term employee growth and mobility.Manage early careers programmes including graduate and trainee pathways, in collaboration with relevant business units.Build and maintain strong relationships with external learning providers, ensuring the firm gets best value and high-quality delivery from all learning vendors.Lead the identification, implementation, and optimisation of learning systems and tools that support delivery, tracking, and evaluation of learning across the Group.Develop and manage the annual learning budget, ensuring cost-effective investment in learning solutions and a strong return on learning outcomes.Act as a trusted advisor to business leaders and HR colleagues, supporting capability assessments and advising on appropriate learning interventions.Monitor and evaluate the effectiveness of learning programmes and initiatives through feedback, data, and impact metrics, and use insights to drive continuous improvement.Skills & Experience Proven experience in a senior Learning and Development role, ideally within a professional services or corporate environment.Demonstrable success in designing and delivering strategic L&D initiatives across multiple jurisdictions or business units.Strong understanding of performance management, adult learning principles, instructional design, and leadership development.Experience in designing and implementing structured career pathways and employee development frameworks.Expertise in selecting and managing learning technologies and systems.Excellent stakeholder engagement skills with the ability to influence at all levels of the organisation.Strong project management skills with the ability to manage multiple initiatives simultaneously.