Legal Case Support Specialist

JOB DUCK IS HIRING A LEGAL CASE SUPPORT SPECIALISTFor ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!Role Overview The Legal Case Support Specialist role is ideal for someone who thrives in legal operations and case management. You’ll play a key part in managing personal injury and criminal defence cases, ensuring smooth processes and excellent client communication. If you enjoy solving problems, asking questions, and bringing positive energy to your team, you’ll feel right at home here. Your work will directly impact clients’ experiences and the firm’s success every day.Schedule:Monday to Friday from 8:00 AM to 5:00 PM EST (USA)Your Responsibilities Will Include but Are Not Limited To:Manage 60–70 pre-litigation personal injury casesOpen new cases and maintain client communicationPrepare demand packages and ensure billing is sentHandle liens and coordinate paymentsRetrieve records and itemized billingManage records portals and verify balancesWhat We’re Looking For:At least two years of experience paralegal or legal assistant experienceFamiliarity with personal injury, criminal defense, or medical malpracticeCase management and legal documentationDigital marketing strategyRecord retrieval and billing verificationClient communication and coordinationLegal case management systemsRecords and billing portalsProactive and curious - asks questions and takes initiativeFlexible and organized with a fun, positive energyStrong communicator and tech-savvyReliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)Quiet, distraction-free remote work environmentWhat’s In It for You? Monthly compensation starting from 1150 USD to 1220 USDPaid time off and holiday pay.Referral and annual bonuses.100% Remote, Full-Time, Long-Term Career Opportunity.Parental leave.Opportunities for professional development and trainingDedicated support from our team.A chance to work with clients who share our values.Ready to dive in? Apply now and make sure to follow all the instructions!DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.