Remote Customer Service Advocate

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Disabled Veteran Solutions. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Columbus, OH, USA | Hourly | 17.

00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time| Health, Dental, Vision Coverage, and other employee benefits!Ready for a Mission That Matters?Hey there, superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine - you're a vital part of a diverse, inclusive team that's all about making a difference. The MissionAs a Customer Advocate, you'll be the healthcare hero for 50-70 individuals every day.

You'll navigate the world of PCPs, meds, appointments, and benefits like a pro, armed with your knowledge and your amazing people skills. And the best part? You'll be making a real impact on people's lives. The DeetsThis is a full-time gig, Monday through Friday (because everyone needs a little weekend, right?) You'll need to be flexible and ready to rock one of our 8-hour shifts between 8am and 8pm EST. Get ready for an intensive 5-week orientation (don't worry, we've got you covered with training and support every step of the way).

Your Secret WeaponsA keen ear for listening and a knack for finding solutions The ability to juggle multiple tasks like a pro (think navigating databases while still being your awesome self on the phone) A passion for helping others and making their day better Your ArsenalHigh School Diploma (but bonus points if you've got a bachelor's degree under your belt) At least a year of experience in insurance operations (we know, it doesn't sound exciting, but trust us, it's key) You're a tech whiz and can handle our MANY web-based systems like a boss You have blazing internet with minimum speeds of 100 mbs download and 50 mbs upload You're all about the details and can keep track of everything The Cherry on TopHealthcare/insurance experience (if you know your way around medical terminology and benefit plans, we want to hear from you) A background in social work, behavioral health, or anything else that shows you're all about helping others You're a customer service ninja with mad problem-solving skills Why DVS?We're all about rewarding our team members with the good stuff (competitive salaries with longevity increases, awesome benefits, and even performance incentives) We're a nationally recognized company that's all about excellence (and we're veteran-owned, so we get it) You'll have the chance to grow and develop in a role that will challenge you in the best way possible So what are you waiting for? If you're ready for a mission that matters, let's do this!Starts:

11 August 2025 Training: 8: 00 am to 4: 30 pm (5 weeks) Regular Schedule: 8: 30 am - 5: 00 pm Mon, Tues, Thurs, & Fri and 11: 30 am - 8: 00 pm on WedAll times are Eastern StandardA pre-employment drug screening and criminal background check are required prior to employment. If you have questions about this posting, please contact support@lensa. com