Assistant Operations Manager

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This position shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for oversight of the Front Office and Housekeeping divisions. This position will report directly to the Director of Operations. Essential Functions:

Instills a calm, organized approach when interacting in stressful situations Approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction Ensure that sufficient staffing is present to meet the daily business demands Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction This is not your typical career opportunity. This is the Hyatt Touch. Salary range for this position is $63,450 to $69,000 depending on experience.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. QualificationsDemonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgroundWith opening hotels, previous hotel pre-opening experience preferred Service oriented style with professional presentations skills At least 2 years progressive management experience Hotel/Hospitality degree an asset Must possess the following strengths:

high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear concise written and verbal communication skills in English Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills Qualifications: A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills Minimum of one year previous front office supervisory experience preferred Ability to work a flexible schedule Primary Location: US-NY-New York CityOrganization: Andaz 5th AvenuePay Basis: HourlyJob Level: Full-timeJob: Front OfficeReq ID:

NEW014355Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. If you have questions about this posting, please contact support@lensa. com