Internal Ops Assistant

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Atlas Technica. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Position Name: Internal Ops AssistantReports to: Operations ManagerLocation/Type: Peru RemoteShift:

8 AM to 5 PM ESTAtlas Technica's mission is to shoulder the burden of IT management, user support, and security compliance for our clients, so the firm can focus on investments and other areas of business management. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values (https: //atlastechnica. com/core-values), thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our Global Team.

We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!As an Internal Ops Assistant, your primary goal will be to support the Internal Ops Team. Operations tasks are not limited and are expected to vary depending on the Business Operations Team's overall workload. The ideal candidate should have experience with Microsoft OS, along with strong written and verbal communication skills. They must demonstrate good social skills, a sense of responsibility, and the ability to follow through and follow up effectively.

The candidate should also be capable of managing projects within deadlines and budgets while being familiar with the laws, regulations, and best practices relevant to the Managed Services Provider (MSP) industry. A college degree or equivalent work experience is required.

ResponsibilitiesWork with the Internal Ops team to ensure vision, projects, and initiatives are implemented on time Create, edit, and improve existing Standard Operating Procedures Support the Business Operations department tasks Collaborate with the People Ops and other departments if needed Provide real-time feedback on operational structure and processes Update and manage task-tracking and recruitment platforms All other tasks and initiatives assigned by the manager in the best interest of the company and employees Efficiently communicate through instant messaging platforms, phone calls, emails, and a ticketing system.

RequirementsStrong communication and interpersonal skills, specifically strong customer service skills Strong organizational and time management skills Strong attention to detail Strong decision-making and problem-solving skills Ability to multitask in a fast-paced environment English language skills sufficient for professional communication in a business environment College degree or equivalent work experience Strong and stable internet connection to allow for disruption-free video and audio calls Desirable QualitiesExperience in the MSP industry Experience working with Breezy, monday.

com, Confluence, Teams, Expensify 2 or more years of customer service experience 2 or more years of documentation management If you have questions about this posting, please contact support@lensa. com