Research Analyst- Customer Assessment

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Research Analyst- Customer AssessmentDo you want to put your background in database development, analysis, and reporting to good use improving the lives of others? As the Research Analyst- Customer Assessment, you will develop and maintain company-wide surveys and manage survey databases.

Develop and maintain survey databases; build survey databases as new surveys are created Assist in the preparation, analysis, and distribution of survey results Create documentation for all new survey databases Generate standard survey reports utilizing Access, Word, and Excel; develop automated reporting functions where possible Create specialized reports using Excel, SPSS, and Access Streamline survey reporting processes using technology and programming Provide administrative oversight to the Survey Assistants; distribute and monitor the flow of work for an assigned group of employees; provide training and technical assistance to employees within the assigned work area Build and develop web-based surveys using various tools Perform quality checks on web-based surveys to ensure that all posted surveys operate as planned; troubleshoot any problems with web-based surveys Track survey activity using the Survey Tracker Database; provide weekly updates to the Director of Customer Assessment Provide program-specific instructions to the Operations staff on completing the label database QualificationsBachelor’s Degree in Business Administration, Marketing, or related field Three to five years of experience in database management or related area Experience developing databases Self-motivated and detail-oriented with strong organizational skills Excellent communication and analytical skills Why Join Us?Full compensation/benefits package for full-time employees.

401(k) with company match Paid time off and holiday pay Complex work adding value to the organization’s mission alongside a great team of coworkers Enjoy job security with nationwide career development and advancement opportunities We have meaningful work for you – come join our team – Apply Today!Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law. If you have questions about this posting, please contact support@lensa. com