Implementation Consultant (New York)

Implementation ConsultantNew York, NYAbout The RoleWe’re hiring a Post-Sales Implementation Consultant to lead enterprise onboarding and solution implementation through successful go-live. You’ll act as both a trusted advisor & product expert, obsess over our customer’s success, and own how they realize value with Levelpath. Your role will blend thoughtful strategy, detailed project management, hands‑on configuration, and training delivery. In this highly cross-functional role, you’ll partner with enterprise stakeholders to map their procurement processes, configure Levelpath to match their needs, and ensure seamless adoption across teams.

You’ll also play a critical role in optimizing processes and assets that support our implementation strategy. This is a full-time position that will be based out of New York City.

What You’ll DoOwn enterprise onboarding and deployment of Levelpath from kickoff to go-livePartner with the sales team to facilitate product demonstrationsLead discovery workshops to understand customer goals, current-state processes, and success criteriaDesign and configure tailored workflows, roles, data flows, and approval processes within the platformPartner with engineering to facilitate and support technical integrationsDeliver enablement sessions and hands-on training to champion adoption across Procurement, Finance, Legal, and ITAct as an extension of the customer’s team - managing stakeholders, aligning expectations, and driving milestone-based deploymentsPresent customer feedback and insights internally to shape roadmap and improve productMaintain a proactive, problem-solving mindset to accelerate time to value and build long-term relationshipsSupport process improvement by contributing to playbooks, templates, and documentation for future scaleWhat You Bring6+ years of experience, with at least 3+ years focused in post-sales implementation, onboarding, or enterprise deployment role with a B2B SaaS productExperience working with large enterprise/strategic accounts and multi-stakeholder environmentsProven track record leading complex deployments across multi-stakeholder enterprise environmentsCustomer-obsessed mindset, providing consultative guidance on the way to successful launch of the platformFamiliarity with B2B SaaS product configuration, workflows, and technical integrationsStrong project management skills, with the ability to track timelines, risks, and dependencies across multiple implementation projectsExcellent client-facing communication, with a focus on clarity, empathy, and outcomesComfort in working across functions and levels - from analysts to C-suite stakeholdersProactive, solution-oriented approach with a bias for action and continuous improvementWhile not required, it’s an added plus if you have:

Experience in the procurement space, with familiarity in sourcing, vendor management, or procurement operationsBackground in client-facing consulting rolesExperience at an early stage startupBenefits100% Medical, dental, and vision insuranceFlexible PTO, Parental Leave, Sick LeaveCompetitive compensation and equity package401kCommuter benefitsIn-office snacks and Friday team lunchesTeam-driven happy hours and celebrationsThe estimated annual base salary for this role is $140,000- $170,000. Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment.

We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.