Loaner Car Representative

Excellent Opportunity to Grow Your Career in the Automotive Industry!Lexus Escondido is currently seeking a Loaner Car Representative with outstanding customer service skills. This position involves greeting and directing customers to the appropriate parties and is responsible for the daily process of loaning out and checking in loaner vehicles.

What We OfferExcellent company culture Advancement opportunities Medical, dental, and vision plans Company-paid life insurance 401(k) savings plan with company match Paid vacation and sick time Tuition reimbursement Major Essential DutiesEnsure all loaner vehicles are checked in and out according to current policies and procedures Maintain loaner vehicles in a neat, clean, and properly maintained condition Follow up on customer needs and issues related to loaner vehicles Assist customers with Bluetooth and navigation questions Coordinate with Hertz/Enterprise to issue loaners and expedite the process when necessary Maintain a professional appearancePerform other duties as assigned QualificationsPersonal values that align with our core values:

Integrity, Teamwork, Innovation, Respect, and Excellence High school diploma or GED preferred; one to two years of customer service experience and/or training, or an equivalent combination of education and experience Strong customer relations skills; ability to identify and address customer inquiries Effective verbal and written communication skills with attention to detail Professional appearance and demeanor Valid driver’s license and a clean driving record We are an EOE/M/F/D/V employer and support a drug-free workplace.