Library Assistant

General Statement of DutiesThe Library Assistant position assists with circulation, public computer assistance, reader's advisory, general reference and public service desk duties in person, online and by telephone with a goal of responsive, excellent customer service. Materials processing, collection maintenance, money counting and basic office tasks are all typical for this position. Library Assistants will demonstrate current computer competencies including Microsoft Office, the NC Cardinal/Evergreen ILS system, electronic devices used to download library media, and basic office equipment. Independent judgement must be used within the framework of departmental policies and procedures. Other duties as assigned by the Library Branch Manager.Must be able to work a flexible schedule that includes nights and weekends. Forsyth County Public Library has a flexible hiring clause with the placement of candidates throughout the ten-location system.Distinguishing FeaturesThorough knowledge of the book collection, reference books and other materials in the library.Working knowledge of the policies and procedures of the library system.Ability to relate to a wide range of children and older adults.Ability to plan and present library programs effectively.Ability to promote interest in library services.Ability to communicate with others tactfully and courteously.Minimum Education And ExperienceHigh school graduation or GED and two years of relevant experience which includes at least one year of library experience. A higher education level may be considered as a substitution for all or part of the experience requirement.OVERALL PHYSICAL DEMANDSMedium - Lifting 20-50 lbs. occasionally, 10-25 lbs. frequently or up to 10 lbs. constantly.Essential Duties And ResponsibilitiesProficient with basic computer skills and office technology.Excellent customer service skills.Attention to detail and accuracy with tasks.