The largest hotel group in the Kvarner region with the longest tradition in hospitality is hiring!Join our team and become part of a rich tradition that has lasted for over a century! Our hotels are not just places for rest—they are witnesses to history, culture, and genuine hospitality. If you are passionate about tourism and want to build a career in an environment that values excellence and supports professional development, we invite you to join our team. Your contribution matters, and together we can create unforgettable experiences for our guests.
Become part of a team that values your effort and dedication, and offers opportunities for growth in the dynamic world of hospitality. Join Our Team In The Following PositionRESERVATIONS AGENT (m/f/x)Work location:
OpatijaKey ResponsibilitiesReceiving and processing bookings via phone and emailOffering guidance and details about available offers and accommodation facilitiesSelling accommodation capacities and actively negotiatingCreating personalized accommodation offers based on guests' needs and preferences, and tracking offer statusesClose collaboration within the team, as well as with other sales departments and hotel staffRequirementsHigh school diploma or higher education (preferably in economics or hospitality and tourism)Proficiency in English paired with Italian or German High level of verbal and written business communication skillsStrong sales skillsExcellent computer skills and proficiency in MS OfficeExperience in the tourism sector (hotel or agency business; ideally in reception, telephone sales, or customer support)Advantage for candidates familiar with hotel management software and applicationsStrong organizational skillsProactivity, communication skills, and teamwork abilityWhat We OfferWorking for one of the largest hotel chains in Croatia12-month contract with the option for renewalOpportunity to work with experts in the hotel industryOpportunity for education and advancementA challenging environment which recognises and rewards successIf you like new challenges and a positive work environment, apply by clicking the application link and become a part of our team!We will contact all candidates who we consider fit the required profile.
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