Live Chat Support Specialist

We are seeking a dedicated Live Chat Support Specialist to join our team. As a crucial member of our customer service department, you will be responsible for providing real-time assistance to our clients through online chat platforms. This role requires excellent communication skills, problem-solving abilities, and a customer-focused mindset.Location: United States (Remote)Pay: $28.00 - $35.00 per hour.Responsibilities Respond to customer inquiries and provide accurate information via live chat Resolve customer issues in a timely and professional manner Escalate complex problems to the appropriate team members Maintain detailed records of customer interactions Collaborate with colleagues to improve overall customer satisfactionRequirements Excellent written and verbal communication skills Strong multitasking and time management abilities Previous experience in customer service or support roles Familiarity with live chat platforms and CRM software Ability to work in a fast-paced environmentQualifications High school diploma or equivalent Proven track record of delivering high-quality customer service Basic computer skills and proficiency in typing Ability to remain calm and focused under pressureBenefits Competitive salary and benefits package Opportunity for career growth and advancement Friendly and supportive work environment Flexible work schedule options