We’re on the hunt for community-first thinkers who live and breathe social. If you love diving into the comments, have a knack for conversation, and can turn followers into fans, you might be the next Community Manager at LMTD. About the role: As a Community Manager, you’ll be the voice of the brand in online spaces. You’ll engage with communities, handle DMs and comment threads, and be the frontline responder for real-time trends, questions, and sentiment. Your role bridges content, customer service, and social storytelling - all in one. Key responsibilities:
Monitor social channels daily and respond to comments, questions, and mentionsModerate conversations and foster an inclusive, brand-safe online environmentIdentify user-generated content, trending topics, and relevant conversationsEscalate customer service queries to the right internal or client-side teamsProvide weekly sentiment and engagement updatesWork closely with the content and strategy teams to feed community insights into planningSupport the implementation of engagement strategies and campaignsWhat we’re looking for:
2-4 years of experience in a community or social media management roleStrong communication and writing skills (with a good sense of tone and humour)Experience in managing communities in both English and ArabicAbility to multitask across multiple accounts and platformsComfort in using social media tools for monitoring and publishingA deep understanding of social platform etiquette, slang, and meme cultureThis is a remote role for someone who’s digitally savvy, quick on the keyboard, and naturally engaged with the world online.
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