Logistics Dispatch Coordinator WEEKENDS

Logistics DispatcherA Dispatcher, answers and responds to any emergency or non-emergency calls to provide assistance or important information. Their main duties include monitoring customer orders, providing answers to questions by retrieving information from the necessary departments, and supervising the field units’ routes to prioritize and organize their schedules.RESPONSIBILITIES & DUTIES The duties and responsibilities of a Dispatcher may include: Scheduling and dispatching drivers, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needsRelaying information such as work orders or other messages to and from drivers, account managers, supervisors, or other personnelUsing telephone, E-Mail, or text messages to contact drivers, account managers, and relevant personnel to relay important informationSpeaking with supervisors or customers to resolve problems, requests for services or equipmentPreparing daily work such as schedules and work orders as appropriateOverseeing communications within company-assigned territoriesKeeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other informationDrive and maintain Customer Satisfaction goals.QUALIFICATIONS & SKILLS The qualifications and skills a Dispatcher must have are: Excellent communication skills to collaborate with others under any conditionSpanish language skills a plusExcellent clerical and organizational skills to keep track of schedules, routes, and personnelKnowledge of Microsoft Outlook/Excel/Word for scheduling and other dispatching dutiesKnowledge of industry dispatch systems (Elite Extra, Xcelerator, etc.) is a plusAbility to multitask with different, and sometimes conflicting, events happening at the same timeAbility to work under stress and remain calm and to calm other people during changing circumstancesAbility to relay information in a fast-paced environmentSchedule: 12:00pm - 12:00am CST; Saturday and Sunday