Logistics Manager

E-Computing is seeking an experienced IT Manager to lead and develop our technical operations and service delivery across multiple clients and locations. You will play a pivotal role in managing a team of IT professionals, overseeing service quality, and driving technical excellence across cloud, infrastructure, and security environments.This is a hands-on leadership role, ideal for a technically proficient manager who can balance strategy, delivery, and people management to ensure the smooth operation of all IT systems and services.Key ResponsibilitiesLead, mentor, and develop a team of IT professionals, overseeing recruitment, training, and performance management to maintain high service standards.Oversee IT service delivery across multiple schools and business clients, ensuring SLAs and KPIs are met while building strong relationships with senior stakeholders.Manage and deliver complex IT projects including network redesigns, cloud migrations, and infrastructure upgrades aligned with business and educational goals.Drive strategic planning and continuous improvement by implementing documentation standards, compliance processes, and technology roadmaps.Monitor governance, data protection, and cybersecurity compliance while reporting on performance and risks to directors.Manage and optimise Microsoft 365 environments including Entra ID / Azure AD, Intune, Defender, and Conditional Access.Lead end-user device management across Windows, macOS, and occasional Linux systems.Maintain internal IT security, backups, and identity governance.Oversee VPN, firewalls, and corporate cloud tool configurations.Drive automation and workflow optimisation across IT operations.Develop and enforce policies for the responsible use of AI tools and automation.DesirableCandidates should have 2–3 years of experience in a similar IT management or technical leadership role.Proven experience managing Microsoft 365 (Entra ID / Azure AD, Intune, Defender, Conditional Access).Strong understanding of networking, VLANs, firewalls, routers, switches, and WAN management/configuration.Demonstrable IT support experience managing delivery across multiple sites and projects.Excellent communication and stakeholder management skills with a customer-first mindset.Approach with a focus on documentation, automation, and continuous improvement.Experience with cloud platforms such as Azure, Microsoft 365, or Google Workspace.Understanding of IT service management principles such as ITIL, ISO, or IEC 20000.Experience leading technical projects within an MSP or educational environment.