Logistics Operations Specialist

Join to apply for the Logistics Operations Specialist role at Zimmer BiometOversee and optimize logistics and supply chain processes, ensuring smooth, timely, and compliant operations across import, export, returns, and distribution.Monitor logistics performance and KPIs, analyze data, and prepare detailed reports to support informed decision-making by management.Process and track customer and system-generated orders in SAP, ensuring accuracy, completeness, and timely fulfillment in close coordination with stakeholders.Review and manage logistics documentation, including customs paperwork, ensuring proper archiving and timely submission to brokers and relevant teams.Collaborate with finance to ensure correct and timely processing of return credits and customs duties for import transactions.Handle logistics-related inquiries and special cases, including repair or quality issues, while maintaining optimal inventory levels and preventing excess & obsolescence (E&O).Bachelor's degree in Business, Logistics, Industrial Engineering, or an equivalent qualification.Minimum 2-3 years of experience in logistics management or international trade, preferably with knowledge of customs and regulations.Fluent in written and spoken English; knowledge of Arabic is an advantage.Proficient in MS Office with experience in ERP systems, preferably SAP; knowledge of Power BI and/or Smartsheet is a plus.Strong analytical skills to assess trends, optimize logistics processes, and support decision-making.Exceptional communication skills with suppliers and internal teams.Capability to manage multiple logistics priorities, ensuring on-time delivery and meeting deadlines.Excellent problem-solving abilities to resolve supply chain or logistics challenges efficiently.