Logistics Specialist

1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests.The 1stDibs Logistics team is responsible for ensuring that every item moves smoothly from seller to buyer across the world.The Logistics Specialist will play a critical part in the company’s success by driving operational excellence and customer satisfaction in a space where trust, timing, and precision are everything. Focussing on our freight and in-home delivery services, you’ll be working closely with Account Management, Customer Service, and Operations to achieve the best possible outcomes and services for our buyers and sellers.What You’ll DoResponsible for providing shipping quotes for all our service levels, including both international and US Domestic shipmentsBooking shipments with freight and white glove carriers in a timely mannerMonitor and ensure shipments are picked up and delivered within designated timelines and meet shipping deadlines.Handling any in transit events - e.g. customs documentation, potential damages, delaysKeeping internal teams up to date on the progress of shipments and collaborating to provide solutions for any in transit issuesUnderstand and contribute to internal process tied to logistics:Maintain tracking and data logging to ensure effective work between team members and departmentsOffer customer and seller support as it relates to shipping, and interface with order support teams, tracking information, shipment status inquiriesWhat You’ll Bring3+ years experience in logistics, operations, or supply chainThoroughness and meticulous attention to detailIntermediate Microsoft Excel/Google Sheets skillsAbility to effectively adopt and integrate emerging technologies, including AI-powered tools, into daily work to improve outcomes and efficiencyStrong interpersonal and communication skills (written and spoken), with the ability to build and maintain productive relationships internally and externally.Enthusiasm for teamwork and collaborationNice to Haves:E-commerce and Salesforce experience a plus!Experience shipping one of a kind furniture and luxury items is a bonusWhat We OfferWellness program rewards and additional health insurance.Extra paid paternity leave.Free counseling sessions with professional psychologists to support your mental health.Paid public transport expenses or a parking spot near the office.Work alongside a highly talented and international team.Social and off-site events to foster connectivity and strengthen team spirit.Daily office food, snacks, and drinks, plus a monthly Wolt voucher for team lunches.Gross salary range of 2200 - 2600 EUR per month.