Logistics Specialist

What We OfferExplore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.Click on the link below to learn what our employees have to say about Evonik:https://careers.evonik.com/en/about/meet-the-team/RESPONSIBILITIES:Good teamwork and demonstrate commitment to work. Ability to interact/link with other functional teams and support cross functional processes/knowledge sharing. Ability to work independently and initiative to learn and improve continuously.良好的团队合作和对工作的承诺，能够与其他职能团队互动/沟通并支持跨职能流程/知识共享。能够独立工作，主动学习和不断提高。Handle customer inquiry and order processing. First contact to customer and coordination with respective departments includes sales, logistics, 3rd party logistics service providers, finance, IT and accounting. 处理国内外客户咨询和订单，并协调与销售、 物流、 供应商、财务、IT 和会计的跨部门沟通。Responsible for order operations, including the handling domestic/export sales contracts, arranging shipments, managing invoices and credit limits, and properly archiving relevant documents. Responsible for daily business data reporting.负责订单操作，包括国内/出口销售合同签订，安排发货，发票和信用额度管理，并做好相关文件的归档。负责日常业务数据报表。 Create and maintain customer information, ensuring the collection, updating, and management of customer data.创建和维护客户信息，做好客户信息的收集、更新以及管理工作。Assist Sales team in following up payment collection and communicate with customer and finance service department. Assist in implementing credit risk processes and application for credit insurance coverage.协助销售团队跟进客户回款，帮助申请和跟踪客户保险额度状态，以降低财务风险。Liaise with Service Provider in delivery arrangement and follow up on related queries or complaint from customers.通过与运输和出口代理服务商配合， 满足客户发货要求， 并处理发货过程中可能出现的投诉。Coordinate the order and shipment between other APAC countries and Germany. Ensure best service render in professional manner. 协助德国，亚太等其他国家和地区完成订单，提供专业支持。REQUIREMENTS:Bachelor degree or above.本科及以上学历。Prefer candidate have minimum 3-5 years of working experiences as customer service, sales assistant, administrative assist or relevant experience.3-5年工作经验， 从事过客服、销售/行政助理或供应链管理等相关工作经验者优先。Fluent in Spoken and written English.熟练的英语口语和书面写作能力。Knowledge of ERP system order processing is necessary. Good knowledge to operate office applications (ie. excel, word) and SAP system will be an advantage. Better to have logistics experience.有ERP 操作经验。熟练掌握办公软件和SAP者优先。具备供应链相关工作经验者优先。Good teamwork and demonstrate commitment to work. Good communication skill and ability to collaborate effectively with sales team, other functional team, service providers and customers. Ability to work independently and initiative to learn and improve continuously.有强烈的团队意识和责任感，较强的沟通能力，与销售、供应商和客户保持良好合作关系。 有独立自主的学习能力，追求进步。Carry out related assignments and add-hoc tasks as require improving and supporting the strategy of the business.能够不断接受和挑战新的任务，以支持公司战略发展。Your ApplicationTo ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.Your Talent Acquisition Manager:Freda Hu （胡晨岑）Company isEvonik (China) Co., Ltd