PositionPosition SummaryReporting to Store Manager, the Client Advisor contributes to the growth of sales in the shop. The Client Advisor is responsible for engaging clients and nurture their brand loyalty by conveying Loro Piana values, and maintain customer services as per Loro Piana standards.
Duties & ResponsibilitiesSalesAchieve sales targets through effective use of selling techniques, clienteling and product knowledge, contributing to the global team performanceDemonstrate team workMonitor individual target in terms of daily and monthly salesCustomer Relations And FollowingMake clients be convinced by the brand quality and valueWelcome clients like a hostFill out and update the client book, build relationship with customersEnsure the upkeep of the sale space and the image of the storeDeliver extra mile services if neededBack Office SupportContribute to stock managementAble to maintain floor display area and merchandiseEnsure customer service beyond reproachJOB REQUIREMETS:
At least 2 years retail sales experienceService oriented with excellent clienteling skillsEnthusiastic and sincere with positive working attitudeGood team player, with good communication and interpersonal skillsAble to read and write ChineseNative-level Cantonese skills required
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