Low Voltage Services Product Manager (m/f/d)

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges. Eaton was founded in 1911 and has more than 92000 employees around the globe. In 2024, we generated $25 billion in sales and we served customers in more than 160 countries.We Make What Matters Work.Are you ready to help shape the future of electrification and digital transformation?Eaton is leading the way in delivering intelligent, scalable, and sustainable power solutions for mission-critical environments. With a strategic focus on Data Centres, Utilities, and Industrial segments, we are transforming infrastructure through Low and Medium Voltage switchgear, modular systems, and advanced transformer technologies—building on a long-standing legacy in Low Voltage Switchgear across global markets.As part of our growth strategy, we are expanding the Product Line team and seeking a dynamic Services Product Manager (m/f/d) to drive portfolio innovation, market alignment, and commercial performance. This role is key to defining and executing service product strategies that meet evolving customer needs, maximise revenue and margin, and ensure operational excellence across EMEA.In this role, you will lead the development and implementation of Eaton’s Low Voltage Services portfolio, covering both legacy switchgear brands and new product families. You will guide cross-functional collaboration to shape product roadmaps, manage lifecycle performance, and deliver customer-centric solutions aligned with segment strategies. From pricing architecture and demand planning to R&D investment and digital enablement, this is your opportunity to influence the future of power distribution and contribute to a division that thrives on innovation, strategic partnerships, and business impact.Low Voltage Services Product Manager (m/f/d)This is a hybrid position (3/2), preferably based in Vienna (Austria), but also open to candidates located in Budapest (Hungary), Warsaw (Poland), Prague (Czech Republic), Hengelo (the Netherlands), or Bucharest (Romania).What You’ll DoService Offering DevelopmentDesign and roll out service offerings across Low Voltage product linesCollaborate with Product & Portfolio Management to define value propositions and business modelsTailor implementation plans to local market needs and capabilitiesLegacy Portfolio ManagementManage service activities for legacy brands (e.g. MODAN, Capitole 40, Unitrol, MEMFORM)Identify improvement opportunities and apply best practices regionallyMonitor KPIs including service revenue, customer satisfaction, and OPEX metricsStrategic Alignment & SupportValidate service value propositions and benchmark competitorsAlign service strategy with Low Voltage Assemblies Product LinePartner with Marketing to develop toolkits and campaignsSupport operations in offer implementationSupport Voice of Customer (VOC) activities and competitor benchmarking to identify best-in-class solutionsInnovation & Future ServicesLead service development for Eaton’s xEnergy family (e.g. installation, commissioning, spare kits, service contracts)Coordinate roadmap alignment with Digital, Product Management, and Key Account teamsQualifications And SkillsUniversity Degree in Marketing or Engineering or related field5+ years of Marketing experience; Services business and/or Switchgear experience would be an advantageFluent in English, additional languages are an advantage, especially GermanStrong leadership skills to lead and influence othersExcellent communication skillsDemonstrated ability in the area of strategic process creation and implementationCreative thinker with a vision of how to drive the continuous improvementAbility to identify and implement new tools and processesAbility to articulate good balance of technical and commercial acumenStrong presentation and training capabilitiesWhat We OfferCompetitive compensation and benefits packageAustria only: We offer a performance-based and attractive salary in accordance with the collective agreement for the electrical and electronics industry. For this position, a gross annual salary of €59,015.46 is planned. Depending on qualifications and experience, an overpayment is possible. Flexible working solutionsExcellent working environment – safety and ethics are important for usCulture & Values – we are more than the products we invent and produce – the way we do business is just as important. At Eaton, our values and culture define who we are – both individually and as an organization – and direct our activities every dayLearning & Development - we invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities, made available through Eaton UniversityAt EATON we are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.