Service Advisor | Mercedes-Benz Brisbane Vans – Eagle Farm ResponsibilitiesAs a Service Advisor, you will provide an outstanding experience to our loyal, valued customers by organising service bookings and liaising with guests, costing and invoicing repairs, and working closely with the workshop and parts department. Responsibilities will include but not be limited to:
Communicating vehicle symptoms and fault rectifications to service clients in a manner that can be easily understoodObtaining accurate parts and labour prices Encouraging our clients towards service offerings where appropriate to their individual motoring needsKeeping clients up to date on the servicing of their vehiclePreparing invoices and closing allocated repair orders in a timely mannerAbout YouExcellent customer service and presentation skills Strong organisational skills / follow processes and proceduresCompetency with IT systems / ERA experience a plusCalm and efficient / maintain high work standards and accuracyStrong relationship-building ability / grow businessExperience with light commercials and fleet an advantageA valid driver's licenceWhat's in it for you? Competitive salary + commission Fun & exciting working environment!Maternity/Paternity LeaveMonday to Friday - no weekend work!About LSH Auto AustraliaLSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia.
Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide. Successful applicants will be contacted by our HR team.
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