Massage therapist (To include Weekend shifts)

Application Deadline: 14 September 2025Department: SpaLocation: Bath (Spa Store)Compensation: £13. 00 - £14. 00 / hourDescription16 - 24 hrs Part time positions available Who we areAt LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we’re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they’re a vital self-care ingredient.

Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance. Who are we looking for?The Lush Spa allows us to showcase LUSH’s values, ethos and products in a truly amazing way.

There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the ‘ultimate demo’ for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences on a range of different contracts from 16 - 24 hours.

Good to know Start date & OnboardingThe successful candidate will complete at least 10 days of onboarding at The Bath Spa . The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training. TrainingUpon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn 6 of our core treatments.

To be considered for this role, you must be available for travel to Poole on and available for the entire training period,Travel expenses to and from Poole will be covered by LUSH, as well as travel expenses for 2 weekends of your choice during the training period. Additionally, accommodations in Poole will be provided for the duration of your stay. Please note that the training dates are not flexible and cannot be changed. Diversity matters We are building a brand that represents the people of the world.

It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

ResponsibilitiesPerforming Lush Spa Treatments following set routines and standardsRepresenting the Lush Spa on the shop floor and across the businessLooking after clients' experiences, making sure their journey runs smoothlySupporting the day-to-day running of the spaBooking and upselling treatments using our booking systemMaintaining high standards in the spa (cleanliness, presentation, hygiene…)Being responsible for your own wellbeing using the available tools that are providedKeeping product & treatment knowledge up to dateSupporting stock controlSkills & ExperienceAn NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage. Practical work experience within a similar role performing body massages and facials.

Passionate about delivering excellent customer service and treatments. Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa. BenefitsWhat’s in it for you?We believe in investing in our Therapists. Bespoke in-house training will be provided and supported by your Spa Manager, where you’ll learn and receive certification of Lush’s accredited treatments. Becoming a LUSH Spa Therapist provides you with the opportunity to create a magical career whilst being trained to the highest level, allowing you to further develop core massage skills through our innovative treatments.

Employee BenefitsFantastic in-house learning and development opportunities including all Lush Spa treatments, products and brand training (paid at your hourly rate)Generous staff discount (50% on products and spa treatments, 10% on HairLab & Book a Bath experiences)Enjoy 2 complimentary products of your choice per monthAvailable free handcare and mouthcare products during shifts for Spa TherapistsTeam bonus scheme based on the overall sales of the store and spaPension schemeBirthday Day Off28 day holiday allowance (calculated on a pro-rata basis6 months of full pay for parental leave (primary caregiver must qualify for SMP)*Financial childcare support on return to work (depending on contracted hours)Cycle to work schemeFree Spa Therapist tunicEmployee assistance programme provided by Health AssuredAccess to an online learning communityTherapist wellbeing initiatives (inc.

Injury Prevention training, Alexander Technique workshops, rooms designed considering the Health & Safety of our Therapists, electric couches for therapist comfort)Enjoy 4 complimentary spa treatments of your choice per year (to book every quarter)Flexible rolling rotas - Shift patterns will vary from morning and afternoon/evening shifts (including weekends and bank holidays). Productivity-based bonus scheme. *Tailored gender affirming care*qualifying period/hours requiredWe believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner.

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