Digital Account Manager - West

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Media’s vision is to build the largest transportation media network. We leverage media to elevate the transportation experience for our users while building an exciting and sustainable advertising business. Our assets include Lyft in-app sponsorship opportunities, the largest bikeshare network in the country, and in-car entertainment screens.

Our work is fun, challenging, and rewarding and we are looking for a customer-focused team member passionate about solving problems, delighting our agency partners, and winning new business. As a Digital Account Manager at Lyft Media you will play a critical role in partnering with our internal sales team to achieve its goals. You will be a true team player providing cross-functional support for pre & post-sales activities and management and optimization of advertisement campaigns. You will develop, evaluate, and improve processes and tools in order to improve day-to-day operations and efficiencies for our sales team.

We are looking for individuals who love solving interesting problems, are highly adaptable, and care deeply about customer satisfaction. Responsibilities: Pre-sales planning: Support sales team in RFP fulfillment and inventory management (including forecasting ad inventory against goals)Post-sales execution: Lead key client success processes including smooth contract execution, creative services support, campaign reporting, and Proof of Performance (PoP) reportingCross-functional liaison: Coordinate with our legal, finance, accounting, tech, and other Lyft teams to ensure all external and internal needs are adequately metAd campaign trafficking and optimization:

Proactively manage Lyft Media direct ad campaigns via our ad-server, including proper set-up, scheduling, daily pacing and complete delivery based on Insertion Order parametersBilling: Coordinate with Lyft Billing at the end of each billing cycle on campaign totals and ensure POs are generated and invoices are delivered to our advertising partnersProject ownership:

Own ad-hoc projects end-to-end as the primary driver and ensure they’re completed within budget and scope constraintsCollaborate with advertisers to set up and launch advertising campaigns on the Lyft platformImplement ad tags, tracking pixels, and other tracking mechanisms to ensure accurate campaign measurementGenerate regular reports on campaign performance and provide insights to advertisers and internal teamsExperience:

BA/BS degree and 3+ years of experience in digital advertising sales or campaign managementExceptional communication, interpersonal, and organizational skillsExhibits outstanding attention to detailExcels at multitasking and thrives under pressureDemonstrates critical and strategic thinking abilitiesConsistently self-motivated and proactiveStrong interest and understanding of technologyExcellent analytical skills with a passion for data-driven solutions, enabling top-tier recommendations for sales teams and clientsProficient in Google Sheets and related tools for creating ad pacing trackers and internal workbooksHands-on experience with ad serving solutions, ensuring precise campaign setup, delivery, and reportingAdept at leading projects with minimal direction or oversightMust demonstrate a keen interest and understanding of technology and have strong analytical skills and a deep interest in data-driven solutions to provide the best recommendations for our sales teams and clientsBenefits:

Great medical, dental, and vision insurance options with additional programs available when enrolledMental health benefitsFamily building benefitsChild care and pet benefits401(k) plan to help save for your futureIn addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligibleSubsidized commuter benefitsLyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership ProgramLyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging.

All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. This role is fully remote in the Los Angeles area, candidates for this role must be based in the Los Angeles metro area. #RemoteThe expected base pay range for this position in the Los Angeles area is $77,000 - $97,000.

Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.