Müşteri İlişkileri

We’re Hiring: Client Relations & Sales SpecialistLocation: RemoteEmployment Type: Full-TimeExperience Level: Mid-Level (2–3+ years)About UsAkcok Law Office is a rapidly growing firm specializing in U.S. immigration law, personal injury, and civil litigation.With offices in Berkeley and Burlingame, we proudly serve immigration clients nationwide and handle personal injury and civil litigation cases across California.We are known for our innovative approach, combining legal expertise with technology to deliver exceptional client experiences and maximize efficiency.We are now looking for a motivated and dynamic Client Relations & Sales Specialist to join our expanding team. If you thrive in a fast-paced environment, enjoy building relationships, and are committed to delivering excellence, we would love to meet you.Key ResponsibilitiesServe as the primary point of contact for potential clients, managing all communications via phone, email, and WhatsApp.Handle a high-volume workflow, effectively balancing multiple inquiries and priorities.Track and follow up on all leads and client interactions to ensure timely responses.Maintain accurate, up-to-date records in our CRM system (HubSpot).Collaborate closely with our legal teams to ensure a seamless client journey from initial inquiry to case initiation.Take full ownership of the sales process, driving results and client satisfaction.Utilize Google Workspace, Slack, and Notion to manage daily workflow and communication.Continuously seek feedback and process improvements to enhance sales performance and client experience.Qualifications2–3+ years of experience in sales, business development, or a client-facing role.Proficiency in CRM systems (HubSpot, Salesforce, etc.).Strong command of modern productivity tools (Google Workspace, Slack, Notion).Excellent multitasking, organizational, and time-management skills.A self-starter mindset with strong ownership and accountability.Outstanding communication and interpersonal skills.Ability to work cross-functionally with multiple teams.Weekend availability when required.A growth-oriented mindset and openness to feedback.Familiarity with legal processes or terminology is a plus, but not required.How to ApplyIf this role aligns with your experience and goals, we would love to hear from you.Please send your résumé and cover letter to Careers@callutku.com, detailing your experience and explaining why you are a strong fit for this position. Only shortlisted candidates will be contacted for interviews. Professional references may be requested at the final stage of the process.